Lead Piercer (Part-time) Job at Mejuri in Nashville

Lead Piercer (Part-time) – Mejuri

Mejuri is looking for a Lead Piercer to join our team part‑time.

Company Overview

Since 2015, Mejuri has reimagined fine jewelry as a personal choice focused on self‑expression. Founded by third‑generation jeweller Noura Sakkijha, we champion responsible sourcing, sustainability, and philanthropy.

We meet customers online, in app, and at over 58 global retail stores.

About the Role

As our Piercing Lead, you’ll be the heartbeat of Mejuri’s Piercing Studio, elevating customer service, boosting profitability, and ensuring a safe, hygienic environment.

What Awaits You

• Work with state‑of‑the‑art equipment and jewelry including needle piercing, gold, and titanium.
• Collaborate with fellow piercers and share insights to elevate your craft.
• Mentor new piercers when you’re ready to share knowledge.
• Enjoy flexible roles—full‑time or part‑time, with mobility across Canada, the US, UK, and Australia.
• Compensation includes top wages, bonus, tip potential, and benefits for full‑time roles.

Customer Experience

• Guide the complete piercing journey from greeting to aftercare education.
• Maintain a calm, professional demeanor and embody Mejuri values in every interaction.
• Promote the brand and build a local client base.
• Share insights and opportunities with the Store Manager and Store Services.
• Collaborate on studio flow and team training with the Store Manager.
• Coordinate scheduling and online booking service with staff.
• Explain aftercare and potential complications specific to materials and clients.
• Detail service procedures and risks, identifying medical concerns before piercing.
• Set examples on the sales floor, train staff on Mejuri’s Steps of Selling.
• Drive promotion of services like engraving and other offerings.

Operations

• Oversee all studio operations with the Store Services and Store Manager.
• Support inventory and feedback to maintain optimal product quantities.
• Maintain health and safety standards and studio cleanliness.
• Ensure legal compliance—verification of IDs, waivers, and local laws.
• Become a product expert on Labret sizing, materials, gemstones, and metals.
• Pitch check‑up and downsizing processes for clients.
• Suggest styling, stacking, and product recommendations to clients.
• Increase studio occupancy through promotion and education.
• Order necessary equipment such as needles, gloves, sterilizers, and supplies.
• Maintain all regulatory paperwork and client records.

Qualifications

• Minimum 2 years needle‑piercing experience.
• Experience with thread‑less jewelry.
• Current First Aid and Blood‑borne Pathogens OSHA certificates.
• Experience with an autoclave or statim.
• Registrable by local law enforcement or meet local permit requirements.
• Knowledge of local piercing law requirements.
• Strong health and safety protocol understanding.
• Service excellence in a consumer environment.
• Excellent communication and customer service skills.
• Comfortable in a fast‑paced, entrepreneurial environment.
• Bonus: experience selling products at a fast‑growing company.

Benefits

• Comprehensive medical, dental, and mental health coverage (US & CA only).
• 401(k) and commuter benefits plans (US only).
• UK medical benefits including PMI, Cashplan, and pension program.
• Paid time off, including vacation and sick days.
• Four‑month 80% parental leave salary top‑up and personalized return‑to‑work plans.
• Keep 100% of tips.
• Regular performance‑review feedback.
• Robust in‑house learning program.
• Generous product discount.

Pay Transparency

Base pay range: $27,000 – $33,000 per annum based on experience and qualifications.

Values

• RAISE THE BAR: Stay curious, share feedback, strive for excellence.
• CUSTOMER OBSESSED: Prioritize the customer in all decisions.
• EMPOWERED OWNERS: Treat the company as your own, take initiative.
• FIND A WAY: Seek simple, creative solutions, act fast.
• DRIVE RESULTS: Be clear on goals, relentless in achieving them.
• TEAM FIRST: Value team success over ego.

Accommodation & Accessibility

Mejuri does not discriminate in hiring or employment based on protected categories. If you require accommodation, please let us know and we will work with you to meet your accessibility needs.

Seniority Level

Entry level

Employment Type

Part‑time

Job Function

Other