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RJW Logistics Group

RJW Logistics Group is hiring: Cross Dock Supervisor 2 in Lemont

RJW Logistics Group, Lemont, IL, United States, 60439

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Cross Dock Supervisor 2

Join as a Cross Dock Supervisor 2 at RJW Logistics Group.

Company

RJW Logistics Group

Schedule / Shift

2nd shift, Monday - Friday

Salary

Starting at $65,000 annual

Job Purpose

Report to the Warehouse Manager. Supervise 2nd‑shift warehouse operations, communicate shift transitions, manage staff performance, and oversee computer entry and paperwork flow.

Essential Duties and Responsibilities

  • Assign work assignments for all 2nd‑shift warehouse staff, ensuring customer specifications and delivery schedules are met.
  • Oversee loading of inbound/outbound freight per customer specifications.
  • Supervise local, regional, and OTR drivers; communicate updates and workflow changes.
  • Review deliveries for poor packing and material conditions; alert Customer Service Representative, Warehouse Manager, and COO as needed.
  • Oversee and assign shipment paperwork processing, including BOL scanning.
  • Ensure all shipments are recorded and verified for accuracy against paperwork.
  • Monitor quality and accuracy of shipments per customer specifications.
  • Ensure staff meets customer requirements and staff receives training on any changes.
  • Keep Tee Card board and TMW system updated.
  • Communicate with customers and respond to inquiries, implementing required actions.
  • Send transition emails before shift end to ensure smooth workflow and issue reporting.
  • Ensure safety, training, and development of employees, drivers, and contractors per OSHA and RJW policies.
  • Oversee completion of all required computer data entry, checking for accuracy.
  • Approve all shift timesheets for payroll, including temp hours and overtime monitoring.
  • Conduct daily building checks; notify Warehouse Director of equipment or building issues.
  • Ensure adherence to all AIB processes, procedures, and guidelines.
  • Complete safety and equipment checklists; issue corrective actions or work orders as needed.
  • Handle accident reporting, care for injured employees, and notify HR and management of emergency actions.
  • Perform assigned tasks or other duties from Warehouse Manager or COO.

Additional Responsibilities

  • Efficiency management skills.
  • Exceptional communication and interpersonal skills for leading and motivating associates.
  • Alignment with RJW core values emphasizing safety, accuracy, and customer satisfaction.
  • Orientation toward process improvement in a fast‑paced environment.
  • Proficient computer skills including data entry.

Qualifications

  • Minimum of 3+ years of warehouse supervisory/managerial experience.
  • Dispatch experience.
  • Dock supervision experience.
  • Familiarity with Smart Turn or TMW software is a plus.
  • Experience in Warehouse Management and LTL dispatch.
  • Knowledge of DOT regulations and requirements.

Education and/or Experience Required

  • Minimum of high‑school diploma or GED equivalent.
  • Some college preferred.

Employee Ownership Program

Co‑ownership opportunity with financial rewards through share appreciation, community collaboration, and no cost to employees. Shares awarded yearly based on salary.

Benefits

  • 401(k) matching
  • Medical/Dental/Vision insurance
  • Employee discount
  • Flexible spending account
  • Health savings account
  • Paid time off
  • Sick days
  • Long‑term disability insurance
  • Short‑term disability insurance
  • Accidental insurance
  • Critical illness insurance
  • Disability insurance

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Other

Industries

Transportation, Logistics, Supply Chain and Storage

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