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Jersey Mike's Subs

Shift Leader

Jersey Mike's Subs, Lansing, Michigan, United States, 48900

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Jersey Mike's Subs

Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey. The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customers in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is one of "giving" and supporting our local communities so that all can be lifted together.

"Jersey Mike's – A Sub Above"

We are committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service.

We understand that it all starts with a winning team of individuals who are fun, personable, diligent, positive, energetic, and eager to learn team players who take pride in what they do and who they are. They are focused on executing great customer service with a Great Big Smile!

Responsibilities

Coaching the staff to deliver amazing customer service

Producing high quality food

Delivering the Jersey Mike's experience

Cash handling

Following the Learning Management System Training Program

Developing others for career growth

Enforcing policies and procedures

Participating in local and national marketing initiatives

Building sales

Maintaining the cleanliness and proper sanitation practices in the establishment

Being certified in all four positions of the restaurant

Effective communication

Having a sense of urgency

Expectations

Move or transport up to 50 lbs without assistance unless a medical notation is made or a temporary doctor's note with a timeframe for the restriction is provided

Work 38-40 hours per week

Have the ability to get to and from work

Communicate with the GM/AGM/DM of any issues they are having

Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily

Additional Responsibilities

Maintain restaurant that is noticeably cleaner than others

Work in a fast-paced team-driven atmosphere

Ability to multitask and work with a sense of urgency

Interface with customers and provide an exceptional experience

Full understanding of the term's accountability and integrity

Key Holder

Perform all tasks related to opening and closing of store

Knows how to bake bread and perform all prep

Manage and lead crew of 2 to 5 people

Proficient in slicing

Qualifications

High school degree or equivalent

1 year QSR experience preferred

Must be 18 years or older to operate the slicer

Serve Safe Certification – Food Handler

Must have reliable transportation

Seniority level

Mid-Senior level

Employment type

Temporary

Job function

Other

Industries

Restaurants

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