Lifepoint Health®
Patient Access Representative
Lifepoint Health®, Hickory, North Carolina, United States, 28601
Patient Access Representative
Job Summary:
A medical office position responsible for front office processes.
Company Description:
Frye Regional Medical Center located in North Carolina is a 355‑bed acute care hospital, 81‑bed Behavioral Health facility, and serves more than 70 primary and specialty care providers.
Employment type:
Full‑time
Seniority level:
Entry level
Essential Functions:
Greeting patients entering the physician practice.
Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
Checking in patients and collecting accurate demographics, entering data into the electronic system and verifying insurance.
Assisting in checking out patients and helping them with referral processing and scheduling.
Collecting co‑pays and posting charges.
Charge entry and patient balance processing.
Distributing information to patients regarding office policies, procedures, and information about the practice.
Explaining and enrolling patients in the patient portal.
Additional responsibilities as needed.
Benefits:
Medical, Dental, and Vision plans chosen by you from a variety of competitive options.
HSA.
401(k) retirement plan contributions.
Generous paid time off.
Accident & Critical Illness Insurance.
Prescription Assistance with OptumRx.
Income protection programs (life insurance, Short/Long‑term Disability, Identity Theft).
Employee Assistance Program at no cost offering emotional, legal, financial, and daily life support available 24/7.
Free travel and entertainment discount program.
Minimum Education:
High school diploma or equivalent required.
Graduate from a medical office assistant program preferred.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran.
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A medical office position responsible for front office processes.
Company Description:
Frye Regional Medical Center located in North Carolina is a 355‑bed acute care hospital, 81‑bed Behavioral Health facility, and serves more than 70 primary and specialty care providers.
Employment type:
Full‑time
Seniority level:
Entry level
Essential Functions:
Greeting patients entering the physician practice.
Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
Checking in patients and collecting accurate demographics, entering data into the electronic system and verifying insurance.
Assisting in checking out patients and helping them with referral processing and scheduling.
Collecting co‑pays and posting charges.
Charge entry and patient balance processing.
Distributing information to patients regarding office policies, procedures, and information about the practice.
Explaining and enrolling patients in the patient portal.
Additional responsibilities as needed.
Benefits:
Medical, Dental, and Vision plans chosen by you from a variety of competitive options.
HSA.
401(k) retirement plan contributions.
Generous paid time off.
Accident & Critical Illness Insurance.
Prescription Assistance with OptumRx.
Income protection programs (life insurance, Short/Long‑term Disability, Identity Theft).
Employee Assistance Program at no cost offering emotional, legal, financial, and daily life support available 24/7.
Free travel and entertainment discount program.
Minimum Education:
High school diploma or equivalent required.
Graduate from a medical office assistant program preferred.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran.
#J-18808-Ljbffr