Child's Play Therapy Services, PC
Medical Front Desk Coordinator
Child's Play Therapy Services, PC, Lafayette, California, United States, 94549
Medical Front Desk Coordinator
Location: Pleasanton, CA
Child's Play is an award-winning pediatric therapy clinic providing occupational and speech therapy to children with special needs.
Essential duties and responsibilities:
Answering phones
Converting new leads into patients
Rescheduling canceled appointments
Maintaining full capacity for all providers through scheduling actions
Collecting co-pays
Processing medical records requests
Completing registration forms
Anticipating staff/patient/family needs, and responding with appropriate, high level care
Registers and orients all patients to clinic policies
Maintain client records
Ideal Candidate:
bilingual english/spanish
Must have ability to work through interruptions and multitask independently in a fast-paced environment
Must be able to prioritize and multi-task
Must be customer focused
We are looking for a self starter who can think outside of the box and be a problem solver
Must be able to create and maintain trust and confidence with new and existing patients
A polished professional appearance is required to be the face of the office
Must be computer literate with EMR and Epic Experience. Salesforce a plus.
Minimum Qualifications:
Bachelor's Degree
Experience with:
Medical Office Administration/Management
Sales
Customer Service
Project Management -scheduling, task organization, proactivity & ability to look/plan ahead
Technological Literacy (at minimum, Google Suite, Microsoft Suite, & Phone Systems)
Other Attributes:
Flexibility and warmth
Outstanding verbal & written communication skills
Proactive Self-starter
Detail oriented
Team Player
Lover of community, children, & supporting others.
Job Type: Full-time
Salary: (Salary depends on experience) plus bonus
Daily schedules will rotate every other week
rotating shifts, 8 am 9 am and 10 am starts with an 8 hour day. Shift rotates every two weeks.
Work Remotely
No
Job Type: Full-time
Pay: $26.00 - $32.00 per hour
Benefits:
401(k) matching
Flexible spending account
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Supplemental pay types:
Bonus pay
Education:
Bachelor's (Required)
Experience:
medical front desk / receptionist : 1 year (Required)
project management : 1 year (Preferred)
customers relations: 1 year (Required)
Work Location: In person
#J-18808-Ljbffr
Child's Play is an award-winning pediatric therapy clinic providing occupational and speech therapy to children with special needs.
Essential duties and responsibilities:
Answering phones
Converting new leads into patients
Rescheduling canceled appointments
Maintaining full capacity for all providers through scheduling actions
Collecting co-pays
Processing medical records requests
Completing registration forms
Anticipating staff/patient/family needs, and responding with appropriate, high level care
Registers and orients all patients to clinic policies
Maintain client records
Ideal Candidate:
bilingual english/spanish
Must have ability to work through interruptions and multitask independently in a fast-paced environment
Must be able to prioritize and multi-task
Must be customer focused
We are looking for a self starter who can think outside of the box and be a problem solver
Must be able to create and maintain trust and confidence with new and existing patients
A polished professional appearance is required to be the face of the office
Must be computer literate with EMR and Epic Experience. Salesforce a plus.
Minimum Qualifications:
Bachelor's Degree
Experience with:
Medical Office Administration/Management
Sales
Customer Service
Project Management -scheduling, task organization, proactivity & ability to look/plan ahead
Technological Literacy (at minimum, Google Suite, Microsoft Suite, & Phone Systems)
Other Attributes:
Flexibility and warmth
Outstanding verbal & written communication skills
Proactive Self-starter
Detail oriented
Team Player
Lover of community, children, & supporting others.
Job Type: Full-time
Salary: (Salary depends on experience) plus bonus
Daily schedules will rotate every other week
rotating shifts, 8 am 9 am and 10 am starts with an 8 hour day. Shift rotates every two weeks.
Work Remotely
No
Job Type: Full-time
Pay: $26.00 - $32.00 per hour
Benefits:
401(k) matching
Flexible spending account
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Supplemental pay types:
Bonus pay
Education:
Bachelor's (Required)
Experience:
medical front desk / receptionist : 1 year (Required)
project management : 1 year (Preferred)
customers relations: 1 year (Required)
Work Location: In person
#J-18808-Ljbffr