Domino's
Customer Service Rep(02818) -1620 Shackelford Rd
Domino's, Florissant, Missouri, United States, 63034
Job Description
Join our dynamic team as a Customer Service Representative at our Florissant, United States location! We’re looking for a friendly and efficient individual to provide exceptional customer service and support our daily operations.
Answer incoming phone calls and assist customers with inquiries and orders
Process customer orders accurately and efficiently
Handle cash transactions and maintain a balanced cash drawer
Prepare and package products according to company standards
Maintain a clean and organized work environment
Collaborate with team members to ensure smooth operations and customer satisfaction
Resolve customer complaints and concerns in a professional and empathetic manner
Assist with inventory management and restocking as needed
Adhere to all company policies, procedures, and safety guidelines
Participate in ongoing training and development programs to enhance skills and knowledge
Qualifications
Excellent customer service skills with a friendly and professional demeanor
Strong communication skills, both verbal and written
Ability to follow directions and work efficiently in a fast‑paced environment
Flexibility to work various shifts, including weekends and holidays
Basic math skills for handling cash transactions accurately
Physical ability to stand for extended periods and lift up to 25 lbs.
Basic computer skills and ability to learn new software systems quickly
Strong multitasking abilities and attention to detail
Team‑oriented mindset with a willingness to collaborate and support colleagues
High school diploma or equivalent preferred
Previous customer service experience is a plus, but not required
Ability to remain calm and composed in high‑pressure situations
Additional Information All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr
Answer incoming phone calls and assist customers with inquiries and orders
Process customer orders accurately and efficiently
Handle cash transactions and maintain a balanced cash drawer
Prepare and package products according to company standards
Maintain a clean and organized work environment
Collaborate with team members to ensure smooth operations and customer satisfaction
Resolve customer complaints and concerns in a professional and empathetic manner
Assist with inventory management and restocking as needed
Adhere to all company policies, procedures, and safety guidelines
Participate in ongoing training and development programs to enhance skills and knowledge
Qualifications
Excellent customer service skills with a friendly and professional demeanor
Strong communication skills, both verbal and written
Ability to follow directions and work efficiently in a fast‑paced environment
Flexibility to work various shifts, including weekends and holidays
Basic math skills for handling cash transactions accurately
Physical ability to stand for extended periods and lift up to 25 lbs.
Basic computer skills and ability to learn new software systems quickly
Strong multitasking abilities and attention to detail
Team‑oriented mindset with a willingness to collaborate and support colleagues
High school diploma or equivalent preferred
Previous customer service experience is a plus, but not required
Ability to remain calm and composed in high‑pressure situations
Additional Information All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr