Compass Group, North America
Retail Supervisor | T-Mobile Arena
Compass Group, North America, Las Vegas, Nevada, us, 89105
Levy Sector
Position Title:
Retail Supervisor | T-Mobile Arena
Starting Pay:
$21.00 per hour
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the One@Work app.
From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.
For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/
Job Summary The FOH Supervisor is responsible for both transactional level interaction with guests by providing a customer service expereince that exceeds the customer's service expectations, as well as supervisory responsibilities for locations within T-Mobile Arena on event/non-event days and day-to-day staff and store management. They will perform several day-to-day tasks related to standard retail operations, staff oversight, and additional tasks assigned by the management team.
Major Areas of Responsibility Service
Understands and can describe product offerings, packaging/presentation, inventory, and pricing
Drive sales through engagement of customers, service selling, and sharing product knowledge
Adheres to location appearance guidelines (checklist)
Ensures all products are displayed and merchandised appropriately
Coaches teammates on best practices and develops staff in accordance with best retail practices
Supervision
Serves as a lead point of contact for day-to-day operations, or acting manager if management team is absent
Understands Levy Core signature principals and Rank and Rally core principals
Ensures employees are following all applicable rules and regulations, as well as state laws, with regards to services, breaks, and best practices
Provides leadership within a given area of the operation and communicates needs and challenges with management as appropriate
Teaches employees best practices as it relates to store standards on service and controls
Identifies areas of opportunity with staff and coaches appropriately
Ensures all employees are following uniform code, attendance, and service policies in accordance with Levy expectations
Assist with stand assignments for events
Assist with event count-ins, count-outs, set-ups, and sports/event preparation
Assist with coordination of events in T-Mobile Arena
Assist with e-commerce customer service and order inquiries
Thorough knowledge of POS operating system
Controls
Follows tenders handling checkout guidelines
Accurately uses POS system
Practices proper product control and handling of all inventory and equipment
Ensures all employees are following Core Levy principals by holding themselves and others accountable for store and service standards
Communicates all issues to management
Manages and control floor inventory and product offerings
Knowledgeable of Retail Cloud and atVenu POS Systems
Ability to close/settle shows upon conclusion and relay financials to management for review
Other duties and tasks as assigned by supervisor/manager
Team
Displays a positive attitude towards teammates and managers
Helps fellow team members whenever necessary
Proven ability to lead and communicate projects from start to finish
Job Requirements
Lifts and transports up to 50 lbs.
Frequently reaches, lifts, stoops, bends, and cleans to maintain store area
Walks and stands during entire shift
Apply to Levy today!
Levy is a member of Compass Group USA
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Associates of Levy are offered many fantastic benefits.
Instapay (early access to your wages) and high interest savings both through the One@Work app
Associate Shopping Program
Health and Wellness Program
Discount Marketplace
Employee Assistance Program
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf) for paid time off benefits information.
This requisition will close on 2/1/2026.
#J-18808-Ljbffr
Position Title:
Retail Supervisor | T-Mobile Arena
Starting Pay:
$21.00 per hour
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the One@Work app.
From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.
For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/
Job Summary The FOH Supervisor is responsible for both transactional level interaction with guests by providing a customer service expereince that exceeds the customer's service expectations, as well as supervisory responsibilities for locations within T-Mobile Arena on event/non-event days and day-to-day staff and store management. They will perform several day-to-day tasks related to standard retail operations, staff oversight, and additional tasks assigned by the management team.
Major Areas of Responsibility Service
Understands and can describe product offerings, packaging/presentation, inventory, and pricing
Drive sales through engagement of customers, service selling, and sharing product knowledge
Adheres to location appearance guidelines (checklist)
Ensures all products are displayed and merchandised appropriately
Coaches teammates on best practices and develops staff in accordance with best retail practices
Supervision
Serves as a lead point of contact for day-to-day operations, or acting manager if management team is absent
Understands Levy Core signature principals and Rank and Rally core principals
Ensures employees are following all applicable rules and regulations, as well as state laws, with regards to services, breaks, and best practices
Provides leadership within a given area of the operation and communicates needs and challenges with management as appropriate
Teaches employees best practices as it relates to store standards on service and controls
Identifies areas of opportunity with staff and coaches appropriately
Ensures all employees are following uniform code, attendance, and service policies in accordance with Levy expectations
Assist with stand assignments for events
Assist with event count-ins, count-outs, set-ups, and sports/event preparation
Assist with coordination of events in T-Mobile Arena
Assist with e-commerce customer service and order inquiries
Thorough knowledge of POS operating system
Controls
Follows tenders handling checkout guidelines
Accurately uses POS system
Practices proper product control and handling of all inventory and equipment
Ensures all employees are following Core Levy principals by holding themselves and others accountable for store and service standards
Communicates all issues to management
Manages and control floor inventory and product offerings
Knowledgeable of Retail Cloud and atVenu POS Systems
Ability to close/settle shows upon conclusion and relay financials to management for review
Other duties and tasks as assigned by supervisor/manager
Team
Displays a positive attitude towards teammates and managers
Helps fellow team members whenever necessary
Proven ability to lead and communicate projects from start to finish
Job Requirements
Lifts and transports up to 50 lbs.
Frequently reaches, lifts, stoops, bends, and cleans to maintain store area
Walks and stands during entire shift
Apply to Levy today!
Levy is a member of Compass Group USA
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Associates of Levy are offered many fantastic benefits.
Instapay (early access to your wages) and high interest savings both through the One@Work app
Associate Shopping Program
Health and Wellness Program
Discount Marketplace
Employee Assistance Program
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf) for paid time off benefits information.
This requisition will close on 2/1/2026.
#J-18808-Ljbffr