North Carolina
DMV - Program Coordinator III page is loaded## DMV - Program Coordinator IIIlocations:
Nash County, NCtime type:
Full timeposted on:
Posted Todaytime left to apply:
End Date: January 7, 2026 (8 days left to apply)job requisition id:
JR-106213**Agency**Dept of Transportation**Division**Division of Motor Vehicles**Job Classification Title**Program Coordinator III (S)**Position Number**60029866**Grade**NC12It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.**Description of Work**This position will provide comprehensive and innovative planning, analytical and technical assistance to DMV staff in the preparation of programs and applications to support research, instructional and administrative activities. This position requires close collaboration with our Information Technology Department, the iNovah Payment Card System application, and SADLS members to resolve application issues.
This position has five distinct functions:
1. Systems & Technical Testing
• Manage User Acceptance Testing (UAT) scripts, regression testing, and defect tracking.
• Coordinate testing activities with DIT, CBN, and external vendor testing teams.
2. Credential Issuance & Identity Vetting
• Ensure all workflows related to credential issuance comply with AAMVA, REAL ID, and SAVE requirements.
• Design and implement examiner-facing workflows for ID vetting, document uploads, and remote credentialing services.
3. CDL / Compliance Modernization
• Support system testing and rollout for CDLIS, CSTIMS, downgrade automation, and medical certification systems.
• Monitor and ensure alignment with FMCSA regulations and CDL compliance standards.
4. Field Operations & Training Integration
• Partner with the DMV Training Unit to develop training materials based on new workflows and technologies.
• Support pilot deployments in selected offices and provide hands-on field assistance during statewide rollouts.
5. Process Development & Deployment Coordination
• Draft standard operating procedures (SOPs), triage workflows, and deployment checklists.
• Coordinate scheduling, communication strategies, and field-level implementation of customer-facing process changes.
The program area for this position includes one or more of the following: experience coordinating and implementing IT projects, experience coordinating testing activities with vendor testing teams, experience developing training materials for new technology implementation, and/or experience writing standard operating procedures for system updates/implementations.**Knowledge Skills and Abilities/Management Preferences**Salary Grade and Salary Range:
**NC12/Salary Range - $45,926 - $80,369****Management prefers applicants with the following:*** Knowledge of DMV operations and credentialing practices within federal compliance frameworks.* Experience with system testing, project coordination, and technical process deployment.* Experience coordinating with multiple stakeholders across functional areas.* Demonstrated ability to effectively collaborate through project management and system testing tools.**Minimum Education and Experience**Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.Bachelor’s degree from an appropriately accredited institution and two (2) years of experience related to the area of assignment; or an equivalent combination of training and experience.**EEO Statement**The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.**Recruiter:**Robin Scott**Email:**DOT-WorkdayJobRecruitment@ncdot.gov #J-18808-Ljbffr
Nash County, NCtime type:
Full timeposted on:
Posted Todaytime left to apply:
End Date: January 7, 2026 (8 days left to apply)job requisition id:
JR-106213**Agency**Dept of Transportation**Division**Division of Motor Vehicles**Job Classification Title**Program Coordinator III (S)**Position Number**60029866**Grade**NC12It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.**Description of Work**This position will provide comprehensive and innovative planning, analytical and technical assistance to DMV staff in the preparation of programs and applications to support research, instructional and administrative activities. This position requires close collaboration with our Information Technology Department, the iNovah Payment Card System application, and SADLS members to resolve application issues.
This position has five distinct functions:
1. Systems & Technical Testing
• Manage User Acceptance Testing (UAT) scripts, regression testing, and defect tracking.
• Coordinate testing activities with DIT, CBN, and external vendor testing teams.
2. Credential Issuance & Identity Vetting
• Ensure all workflows related to credential issuance comply with AAMVA, REAL ID, and SAVE requirements.
• Design and implement examiner-facing workflows for ID vetting, document uploads, and remote credentialing services.
3. CDL / Compliance Modernization
• Support system testing and rollout for CDLIS, CSTIMS, downgrade automation, and medical certification systems.
• Monitor and ensure alignment with FMCSA regulations and CDL compliance standards.
4. Field Operations & Training Integration
• Partner with the DMV Training Unit to develop training materials based on new workflows and technologies.
• Support pilot deployments in selected offices and provide hands-on field assistance during statewide rollouts.
5. Process Development & Deployment Coordination
• Draft standard operating procedures (SOPs), triage workflows, and deployment checklists.
• Coordinate scheduling, communication strategies, and field-level implementation of customer-facing process changes.
The program area for this position includes one or more of the following: experience coordinating and implementing IT projects, experience coordinating testing activities with vendor testing teams, experience developing training materials for new technology implementation, and/or experience writing standard operating procedures for system updates/implementations.**Knowledge Skills and Abilities/Management Preferences**Salary Grade and Salary Range:
**NC12/Salary Range - $45,926 - $80,369****Management prefers applicants with the following:*** Knowledge of DMV operations and credentialing practices within federal compliance frameworks.* Experience with system testing, project coordination, and technical process deployment.* Experience coordinating with multiple stakeholders across functional areas.* Demonstrated ability to effectively collaborate through project management and system testing tools.**Minimum Education and Experience**Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.Bachelor’s degree from an appropriately accredited institution and two (2) years of experience related to the area of assignment; or an equivalent combination of training and experience.**EEO Statement**The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.**Recruiter:**Robin Scott**Email:**DOT-WorkdayJobRecruitment@ncdot.gov #J-18808-Ljbffr