State of California
HQ Communications Center Dispatcher/Clerk
State of California, California, Missouri, United States, 65018
Job Title:
HQ Communications Center Dispatcher/Clerk
Classification:
DISPATCHER-CLERK, CALTRANS
Job Control Number:
JC-502769
PARF#:
56-6-185
Department:
Department of Transportation (Caltrans)
Salary:
$4,106.00 - $5,139.00 per month
Number of Positions:
Multiple
Work Location:
Telework: Hybrid
Job Type:
Permanent, Full Time
Final Filing Date:
1/6/2026
Job Summary Under the general direction of the Dispatcher-Clerk Supervisor, the incumbent is responsible for receiving highway condition information and disseminating that information to internal and external customers, and the public.
Responsibilities
Receive and record highway condition information.
Disseminate information to internal and external customers and the public.
Perform clerical work and maintain accurate records.
Communicate effectively with customers and in emergencies.
Operate telecommunication equipment such as teletypewriters and telephone.
Minimum Requirements Minimum requirements for this position are detailed in the Class Specification. Candidates must meet eligibility requirements and be listed on the state examination list or meet other eligibility criteria.
Desirable Qualifications
Knowledge of California and adjoining states geography, major highways, counties, and principal cities.
Knowledge of department organization and lines of communication.
Typing speed of at least 40 words per minute.
Ability to read maps quickly and accurately.
Effective communication skills, clear concise speaking, and the ability to operate a teletypewriter.
Proficiency in Microsoft Word, Excel, Lotus Notes, and office equipment such as telephone, computer, calculator, copy machine, fax, and scanner.
Strong teamwork and professional courtesy in all interactions.
Ability to analyze situations accurately and take effective action.
Must pass a drug screening test.
Benefits Summary Click HERE to view the Benefits Summary for Civil Service Employees in the State of California.
Application Instructions Complete application packages, including the State Examination/Employment Application (STD 678) and all required documents, must be submitted by the Final Filing Date. Applications may be submitted electronically via CalCareer at www.calcareers.ca.gov or mailed to the address listed below.
Mailing Address:
Department of Transportation, N/A, Attn: Caltrans DHR Contact Certification Services, MS-90, PO Box 168036, Sacramento, CA 95816-8036
Drop‑off Address:
Department of Transportation, Drop‑off Address Caltrans DHR Contact Classification and Hiring Unit – ECOS, 1727 30th Street, MS 90, Sacramento, CA 95816. Closed weekends and state holidays 08:00 AM – 05:00 PM.
Applicants requiring reasonable accommodations for the hiring interview process must request accommodations at the time of contact for scheduling the interview. For questions regarding reasonable accommodations or Equal Employment Opportunity, contact the EEO Office.
Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug‑free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
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HQ Communications Center Dispatcher/Clerk
Classification:
DISPATCHER-CLERK, CALTRANS
Job Control Number:
JC-502769
PARF#:
56-6-185
Department:
Department of Transportation (Caltrans)
Salary:
$4,106.00 - $5,139.00 per month
Number of Positions:
Multiple
Work Location:
Telework: Hybrid
Job Type:
Permanent, Full Time
Final Filing Date:
1/6/2026
Job Summary Under the general direction of the Dispatcher-Clerk Supervisor, the incumbent is responsible for receiving highway condition information and disseminating that information to internal and external customers, and the public.
Responsibilities
Receive and record highway condition information.
Disseminate information to internal and external customers and the public.
Perform clerical work and maintain accurate records.
Communicate effectively with customers and in emergencies.
Operate telecommunication equipment such as teletypewriters and telephone.
Minimum Requirements Minimum requirements for this position are detailed in the Class Specification. Candidates must meet eligibility requirements and be listed on the state examination list or meet other eligibility criteria.
Desirable Qualifications
Knowledge of California and adjoining states geography, major highways, counties, and principal cities.
Knowledge of department organization and lines of communication.
Typing speed of at least 40 words per minute.
Ability to read maps quickly and accurately.
Effective communication skills, clear concise speaking, and the ability to operate a teletypewriter.
Proficiency in Microsoft Word, Excel, Lotus Notes, and office equipment such as telephone, computer, calculator, copy machine, fax, and scanner.
Strong teamwork and professional courtesy in all interactions.
Ability to analyze situations accurately and take effective action.
Must pass a drug screening test.
Benefits Summary Click HERE to view the Benefits Summary for Civil Service Employees in the State of California.
Application Instructions Complete application packages, including the State Examination/Employment Application (STD 678) and all required documents, must be submitted by the Final Filing Date. Applications may be submitted electronically via CalCareer at www.calcareers.ca.gov or mailed to the address listed below.
Mailing Address:
Department of Transportation, N/A, Attn: Caltrans DHR Contact Certification Services, MS-90, PO Box 168036, Sacramento, CA 95816-8036
Drop‑off Address:
Department of Transportation, Drop‑off Address Caltrans DHR Contact Classification and Hiring Unit – ECOS, 1727 30th Street, MS 90, Sacramento, CA 95816. Closed weekends and state holidays 08:00 AM – 05:00 PM.
Applicants requiring reasonable accommodations for the hiring interview process must request accommodations at the time of contact for scheduling the interview. For questions regarding reasonable accommodations or Equal Employment Opportunity, contact the EEO Office.
Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug‑free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
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