Keeping Families Together Program Coordinator III - ARCHES

GENERAL DESCRIPTION This is a full‑time position located at the ARCHES Project. The position is renewable annually based on continuation of project funding. The Coordinator will provide supports for the Keeping Families Together (KFT) program, a collaboration project between the ARCHES Project and the Oregon Department of Human Services Child Welfare. The focus of the program is to provide assistance to address criminal history barriers to provide stable housing, promote stability, and springboard Child Welfare‑involved families toward self‑sufficiency in Marion County. Most households will be experiencing criminal history barriers ranging from collateral consequences related to criminal activity, traffic convictions impacting transportation solutions, and felony convictions that result in denial for housing and rental applications.

The Coordinator will work with program participants to develop an action plan to assist participants in achieving self‑sufficiency and overcoming barriers to access and maintain stable housing. They will connect participants with community resources and supportive services they may be eligible for, and will advocate on behalf of the family with prospective landlords as needed. The Coordinator will work with other funding sources at ARCHES and community partners to enhance supports for the participant. The Coordinator also serves as a team lead for the Oregon DHS – KFT team members.

MINIMUM QUALIFICATIONS EDUCATION AND OR EXPERIENCE

High School Diploma or GED

Two years of related social services experience

Ideal candidates will possess two or more years of homeless service delivery experience.

Knowledge of or experience with HUD Continuum of Care Programs, Homeless Management Information Systems, and the principles of Coordinated Assessment is required.

CERTIFICATES, LICENSES, REGISTRATIONS

Driver qualifications are required for this position. Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years are required.

Candidate must pass a comprehensive MWVCAA background screening prior to employment.

Candidate must pass Oregon Department of Human Services criminal background check.

Candidate must pass pre‑employment and random drug/alcohol screenings.

KNOWLEDGE, SKILLS, AND ABILITIES

Intermediate computer skills required. Proficient in the use of Microsoft Word, Excel, and Outlook.

Effectively communicates both orally and in written form.

Ability to utilize virtual meeting platforms for meetings and delivering trainings.

Demonstrates tact, diplomacy and empathy when communicating formally and informally with clients, staff and program partners.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides direct service to participants, including case management and housing placement assistance to assist participants in becoming self‑sufficient and overcoming barriers to accessing permanent housing.

Identifies participant needs, barriers, and strengths, and applies this information when developing action plans.

May be required to transport clients to appointments, meetings, or other community resources as needed.

Coordinates joint‑service planning with Oregon DHS and other partnering agencies regarding program participants.

Assists participants in accessing community resources, including: food, childcare, education, mental health services, healthcare, transportation and/or employment resources.

Contacts households and conducts screenings over the phone for intake. May conduct home visits as needed.

Assists with participant screening, eligibility determination, enrollment and the maintenance of client files.

Provides client‑tracking, follow‑up, and support; tracks participant progress made toward program goals.

Provides housing placement assistance. Assists participants in locating rental units in Marion County.

Contacts landlords and property management companies to advocate for participants, and facilitate the housing search.

Provides information to the community about the Keeping Families Together in order to enhance services to participants.

Inputs participant data in the HMIS (Homeless Management Information Systems).

Compiles information for reporting; ensures that program policies and procedures and funding requirements are met.

Responsible for timely, accurate data entry and data management.

Maintains flexibility and works within a collaborative team to assure that program structure meets the needs of individuals and families experiencing homelessness.

Demonstrates excellence and manages the Keeping Families Together‑DHS team in accordance with Program Critical Goals:

Provides the highest level of client service possible.

Provides low barrier client‑centered process to housing and services.

Demonstrates evidence of excellence in prioritization tools, HMIS, and other data‑driven protocols.

Embraces the mission and best practice philosophies of Trauma Informed Care, Motivational Interviewing, recovery, client‑centered services, and Harm Reduction strategies.

Displays commitment and cooperation with co‑located agency partners.

Develops programmatic marketing materials that explain and promote program services.

May be assigned other responsibilities that further Program goals and objectives as signed by supervisor.

Complies with MWVCAA Safety Policy.

Other

Consistent punctuality and reliable attendance are essential requirements for this role.

Ability to work effectively and maintain positive, professional relationships with team members and clients.

SUPERVISORY RESPONSIBILITIES

There are no supervisory duties in this position.

PHYSICAL AND MENTAL DEMANDS

Maintains calm disposition when clients or others may become

Regulates emotions during interactions with escalated clients and

Regulates emotions and handles pressure of frequent demands for attention, time and work tasks.

Specific vision abilities required by this job include close vision and ability to

Regularly lift and/or move 20 pounds and occasionally lift and/or move up to 50

Manual dexterity for handling personal items, food, clothing, sacks, carts, office equipment and use of computers and written intake processing.

Frequent/occasional driving in all weather conditions in Marion and Polk counties.

Ability to ascend and descend stairs safely and repeatedly.

Ability to navigate multiple floors with or without the use of an elevator when necessary.

Ability to move about the workspace.

Ability to reach and/or extend to access materials or equipment.

Ability to navigate uneven ground and/or varying housing settings.

Ability to walk or stand for extended periods of time

Ability to walk frequently and occasionally navigate long‑distance walks.

Able to physically and mentally tolerate escalated, and occasionally destructive behavior from clients. Able to de‑escalate others and respond calmly, and lead others in a crisis.

Ability to proceed independently in accordance with Agency and program policies, guidelines, and initiatives.

WORK ENVIRONMENT

Mostly indoor work environment with frequent interruptions and demands.

Occasionally exposed to outside weather conditions.

Ability to work outside of normal business hours, including evenings and weekends.

Occasional exposure to trash and body fluids/biohazards (such as saliva, vomit and urine.)

This position requires on‑site work; occasional remote work may be permissible.

Occasional urgent situations requiring law enforcement involvement and/or paramedic professionals.

Close quarters, often with a client population experiencing homelessness, substance use disorders, and/or severe and persistent mental illness, and/or unpredictable behavior.

Child Care Division Central Background Registration and pre‑employment drug screening is required.

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