Home2Suites Indianapolis Northwest
Front Desk Supervisor
Home2Suites Indianapolis Northwest, Indianapolis, Indiana, United States, 46268
Job Description
Job Description
We are seeking a Front Desk Supervisor to oversee the daily operations of our Front desk area. The ideal candidate will be responsible for managing a team of front desk staff, ensuring excellent customer service and maintaining a smooth check-in and check-out process for guests.
Responsibilities: Supervise, train, and motivate front desk staff Ensure efficient operation of front desk, including check-in, check-out and guest inquiries Monitor guest satisfaction and respond promptly to any issues Coordinate with other departments to ensure smooth guest transitions Handle guest complaints and resolve conflicts in a timely manner Stay updated on hotel policies and procedures to ensure compliance
If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional customer service, we would love to have you join our team as a Front Desk Supervisor.
Job Description
We are seeking a Front Desk Supervisor to oversee the daily operations of our Front desk area. The ideal candidate will be responsible for managing a team of front desk staff, ensuring excellent customer service and maintaining a smooth check-in and check-out process for guests.
Responsibilities: Supervise, train, and motivate front desk staff Ensure efficient operation of front desk, including check-in, check-out and guest inquiries Monitor guest satisfaction and respond promptly to any issues Coordinate with other departments to ensure smooth guest transitions Handle guest complaints and resolve conflicts in a timely manner Stay updated on hotel policies and procedures to ensure compliance
If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional customer service, we would love to have you join our team as a Front Desk Supervisor.