Front Desk Supervisor

We are seeking a Front Desk Supervisor to oversee the daily operations of our Front desk area.

The ideal candidate will be responsible for managing a team of front desk staff, ensuring excellent customer service and maintaining a smooth check-in and check-out process for guests.

Responsibilities:

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• Supervise, train, and motivate front desk staff
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• Ensure efficient operation of front desk, including check-in, check-out and guest inquiries
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• Monitor guest satisfaction and respond promptly to any issues
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• Coordinate with other departments to ensure smooth guest transitions
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• Handle guest complaints and resolve conflicts in a timely manner
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• Stay updated on hotel policies and procedures to ensure compliance
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If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional customer service, we would love to have you join our team as a Front Desk Supervisor.