College Hospital of Costa Mesa is hiring: Program Secretary in Costa Mesa

Psychiatric hospital in Orange County is looking to hire a Program Secretary for its Laguna Woods Partial Hospitalization Program

Full time position available

Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for CHCM/CSU roles, including but not limited to shift differential and other special pay practices, etc. The posted compensation for the position is a reasonable estimate that extends from the lowest to the highest pay at CHCM/CSU in good faith believes it might pay for this particular job, based on the circumstances at the time of posting.

**** After applying through ZipRecruiter, please visit our website at chcm.us to download our application. Send your completed application and resume to our HR email address. Thank you ****

Listed below is the job description:

STATEMENT OF PURPOSE

Provides secretarial and clerical support including but not limited to:  preparing correspondence, receiving visitors, assisting patients, scheduling meetings and outside appointments, maintaining files, logs and patient charts and working on special projects as assigned.

QUALIFICATIONS

·   Detail oriented, good organizational and interpersonal skills.

·   Ability to use personal computer for word processing.

·   Ability to interface with adult patients, 45+

·   Must complete CPR and MAB within 90 days of hire.

PHYSICAL DEMANDS

Frequent sitting for long periods of time.  Occasional walking, standing, bending, and reaching.  Occasional lifting up to 10 pounds.  Occasional pulling and pushing up to 20 pounds.  Corrected vision and hearing to a normal range.  Finger dexterity.  Occasional exposure to stressful situations. 

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WORKING CONDITIONS

Office environment.  Occasional exposure to noise, cold, and heat.  Occasional stressful situations to manage.

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MAJOR TASKS, DUTIES AND RESPONSIBILITIES

(All duties listed below are essential to the job.)

General Staff Accountabilities

·         Employee’s conduct conforms to the Mission, Vision, Values, and Code of Conduct of College Hospital.

·         Values individual differences and demonstrates sensitivity to the cultural needs of others.

·         Respects the rights, privacy and property of others, and maintains strict confidentiality.

·         Effectively protects all health information from unauthorized access per HIPAA regulations and all applicable local and state laws.

·         Maintains required certification/license in a timely fashion.

·         Exhibits good attendance and punctuality.

·         Provides appropriate notice prior to vacation/time off, and notifies supervisor a minimum of two hours prior to shift when unable to come to work.

·         Observes allotted break and meal periods as prescribed by Hospital Policy and follows time card procedures by accurately writing in and out.

·         Attends to personal affairs to avoid any interference with productivity.

·         Adheres to the Dress Code.

·         Demonstrates an understanding of personal role in the case of a fire/disaster, and participates in Performance Improvement activities.

·         Functions with an awareness of patient safety issues and applies basic principles of safety as identified within the facility.

·         Follows the occurrence reporting policy and procedure in reporting any potential safety issues.

PROGRAM SECRETARY – LAGUNA WOODS OUTPATIENT PSYCHIATRIC SERVICES                              PAGE 2

Job Specific Duties

·         Inputs and reconciles patient billing accurately and timely.

·         Effectively maintains adequate supply of inventory.

·         Completes all typing assignments accurately and timely.

·         Assembles charts and files chart forms accurately and timely.

·         Maintains master copy file accurately.

·         Effectively maintains staff activities calendar.

·         Completes any searches or researches in an accurate and complete manner.

·         Accurately distributes incoming and outgoing mail.

·         Accurately responds to and/or takes and relays telephone calls.

·         Consistently shows attention to all appropriate details.

·         Consistently keeps the work area neat and professional in appearance.

·         Answers inquiries, or refers them to others, properly and accurately.

·         Promptly and properly receives all visitors.

·         Consistently keeps filing, logging, record keeping, calendar, patient charts and any projects current and in proper order.

·         Demonstrates thorough knowledge of grammar, spelling, punctuation and composition.

·         Effectively demonstrates understanding of hospital organization, operations, policies, and procedures.

·         Effectively sets up appropriate office systems.

·         Continuously shelters Program Director/Clinical Coordinator/Charge Nurse from unwanted interruptions.

·         Effectively assists with orientation of new employees in department.

·         Effectively performs additional duties and responsibilities as position requires.

Customer Service

·         Exhibits behavior that is courteous, compassionate, polite, friendly, and respectful towards patients, visitors, physicians, and co-workers and extends self to make patients, visitors, clinical staff, and peers feel welcome and respected.

Reports to: Program Director