Abercrombie & Fitch - Key Lead, American Dream Job at Abercrombie & Fitch Co. in

Abercrombie & Fitch - Key Lead, American Dream

3 days ago Be among the first 25 applicants

Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials, with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, Abercrombie Kids, Hollister and Gilly Hicks, each sharing a commitment to offering products of enduring quality and exceptional comfort. With over 750 stores in North America, Europe, Asia and the Middle East, along with e-commerce sites, we lead with purpose and put our people first. We offer equitable compensation, competitive paid time off, education and engagement events, and volunteer opportunities.

Job Description

The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. Acting as the Floor Supervisor, the Key Lead provides guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively. As part of the store leadership team, the Key Lead drives store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Open and Closing Routines
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register/Point of Sales use
• Asset Protection
• Visual Displays
• System Skills

Work Schedule Requirements

• Schedule will vary weekly but should expect to work at least 12-16 hours per week.
• Required availability on Saturdays and Sundays as well as certain holidays.
• During peak timeframes, hours will increase to support the needs of the business.

Qualifications

What it Takes

• Education: High School Diploma / G.E.D. equivalent (preferred)
• Retail Experience: At least 1 year of retail experience (preferred)
• Supervisor/Managerial Experience: No supervisory/management experience required
• Customer Focus
• Communication
• Interpersonal Interaction
• Fashion Trend Knowledge
• Outgoing
• Assertiveness
• Adaptability/Flexibility & Stress Tolerance
• Poise & Ambition
• Multi-Tasking
• Applied Learning
• Promoting Diversity & Inclusion
• Work Ethic
• Omni Channel Services

Benefits

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

Starting rate for this position is $18.15 per hour. The recruiting pay range for this position is $18.15 – $18.15 per hour. The starting rate and range may be modified in the future.

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Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer

Seniority Level

Entry level

Employment Type

Part-time

Job Function

Customer Service

Industry

Retail and Apparel & Fashion