University of Illinois Chicago
Dental Clinic Clerk II - Dental Clinics - College of Dentistry
University of Illinois Chicago, Chicago, Illinois, United States, 60290
Overview
Dental Clinic Clerk II - Dental Clinics - College of Dentistry Hiring Department : Dental Clinics Location : Chicago, IL USA Requisition ID : 1038519 FTE : 1 Work Schedule : Mondays - Fridays Shift : Days # of Positions : 1 Workplace Type : On-Site Posting Close Date : 1/5/2026 Salary Range (commensurate with experience) : $30.07 - 31.29 / Hourly Wage About The University Of Illinois Chicago UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC collaborates with civic, corporate and community partners worldwide, including health sciences. This position is intended to be eligible for benefits, including Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. The Dental Clinic Clerk II position supports the Dental Clinics department by overseeing both clinical and clerical functions essential to patient services. Key responsibilities include managing cash collections, accounts receivable, and revenue reporting; ensuring accuracy of patient accounts and demographic data within the patient management system; and supervising and training Dental Clinic Clerks. The role also coordinates ancillary services to maintain efficient clinic operations and communicates daily with patients in English and Spanish. Duties & Responsibilities: Responsibilities
Supervises dental clerks and support staff; assigns and plans work; approves time off and monitors attendance; assists with selection, training, evaluation, discipline, and termination. Leads transition to Epic EHR system and ensures compliance, guiding clerks through Epic EHR transition. Responds to routine questions from patients and families; serves as primary contact for inquiries, complaints, and concerns; provides information regarding appointments and accounts; reports patient feedback to Clinic Managers and Managing Partners; schedules patient and staff appointments. Orders clerical supplies and monitors usage. Performs check-in/check-out, verifies patient information, and collects payments; receives, posts, and allocates payments in clinical software; handles daily cash reconciliation; oversees patient accounts, monitors receivables, adjusts balances, and validates transactions for claims submission; codes, stores, and retrieves patient dental treatment records manually or electronically; participates in related special projects as assigned. Minimum Qualifications
High school graduation or equivalent. One year (12 months) of experience comparable to that performed at the Dental Clinic Clerk I level of this series. OR Certified Dental Assistant in a dental clinic facility, program, or dentistry practice, if required by employing institution. To Apply
For fullest consideration click on the Apply Now button, fully complete all sections of the online application including adding your full work history with detailed duties and responsibilities; complete education, licensure, certification and language sections; and upload resume, cover letter, certifications, licensures, transcripts and diplomas within the application. Illinois residency is required within 180 days of employment. You will not be able to reapply after the posting close date. Equal Opportunity Notice
The University of Illinois System is an equal opportunity employer, including but not limited to disability and veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters for our non-discrimination statement and information about background checks, harassment disclosures, and E-Verify. The university provides accommodations to applicants and employees. Request an Accommodation.
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Dental Clinic Clerk II - Dental Clinics - College of Dentistry Hiring Department : Dental Clinics Location : Chicago, IL USA Requisition ID : 1038519 FTE : 1 Work Schedule : Mondays - Fridays Shift : Days # of Positions : 1 Workplace Type : On-Site Posting Close Date : 1/5/2026 Salary Range (commensurate with experience) : $30.07 - 31.29 / Hourly Wage About The University Of Illinois Chicago UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC collaborates with civic, corporate and community partners worldwide, including health sciences. This position is intended to be eligible for benefits, including Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. The Dental Clinic Clerk II position supports the Dental Clinics department by overseeing both clinical and clerical functions essential to patient services. Key responsibilities include managing cash collections, accounts receivable, and revenue reporting; ensuring accuracy of patient accounts and demographic data within the patient management system; and supervising and training Dental Clinic Clerks. The role also coordinates ancillary services to maintain efficient clinic operations and communicates daily with patients in English and Spanish. Duties & Responsibilities: Responsibilities
Supervises dental clerks and support staff; assigns and plans work; approves time off and monitors attendance; assists with selection, training, evaluation, discipline, and termination. Leads transition to Epic EHR system and ensures compliance, guiding clerks through Epic EHR transition. Responds to routine questions from patients and families; serves as primary contact for inquiries, complaints, and concerns; provides information regarding appointments and accounts; reports patient feedback to Clinic Managers and Managing Partners; schedules patient and staff appointments. Orders clerical supplies and monitors usage. Performs check-in/check-out, verifies patient information, and collects payments; receives, posts, and allocates payments in clinical software; handles daily cash reconciliation; oversees patient accounts, monitors receivables, adjusts balances, and validates transactions for claims submission; codes, stores, and retrieves patient dental treatment records manually or electronically; participates in related special projects as assigned. Minimum Qualifications
High school graduation or equivalent. One year (12 months) of experience comparable to that performed at the Dental Clinic Clerk I level of this series. OR Certified Dental Assistant in a dental clinic facility, program, or dentistry practice, if required by employing institution. To Apply
For fullest consideration click on the Apply Now button, fully complete all sections of the online application including adding your full work history with detailed duties and responsibilities; complete education, licensure, certification and language sections; and upload resume, cover letter, certifications, licensures, transcripts and diplomas within the application. Illinois residency is required within 180 days of employment. You will not be able to reapply after the posting close date. Equal Opportunity Notice
The University of Illinois System is an equal opportunity employer, including but not limited to disability and veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters for our non-discrimination statement and information about background checks, harassment disclosures, and E-Verify. The university provides accommodations to applicants and employees. Request an Accommodation.
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