Bane-Welker Equipment
Overview
AG Service Technician
Bane-Welker is currently seeking an experienced Service Technician to join our Ladoga, IN Service Department. In this role the candidate's primary responsibilities will be to independently perform basic and complex diagnostic, service repair and maintenance work on customer and/or dealer owned agricultural equipment. This position will report to the Service Manager.
Responsibilities
Performs repair and maintenance work on equipment, in accordance with time schedules as assigned by service manager.
Make recommendations of additional needed work to the service manager and ensure the customer is notified.
Ensure that work assignment is correct; ask the service manager for clarification if there are questions.
Maintain tools and company equipment; notify service managers if tools need to be replaced.
Observe all safety rules and consistently work in a safe manner; report any injuries immediately to the service manager.
Maintain a clean work area and present yourself in a professional manner.
Maintain and respect cleanliness of the customer’s equipment.
Work as a team with the parts department and communicate the parts needed.
Notify the service manager if delays are expected, or if a part needs to be ordered.
Seek other opportunities when temporarily unable to finish the job.
Demonstrate teamwork to co-workers and fellow employees as needed.
Account for all time and material used.
Maintain a consistent attendance record by clocking in and out daily showing job tickets, personal/vacation/sick time, etc.
Complete and submit all daily documentation to the service manager in a timely manner.
Consistently strive to improve percentage of billable hours to meet or exceed quota.
Bring value to the company by seeking areas of cost reductions or revenue increases and report observations to the service manager.
Immediately report any malfunction or defects to the service manager.
Pay attention to repeat repairs, so the problem is corrected, and future re-dos are avoided.
Maintain education on the product lines and stay abreast of any changes.
Maintain appropriate licenses and certifications.
Ability to diagnose and repair all AFS equipment (Monitors, Nav, autosteer, etc.).
Other duties as may be assigned by the service manager.
Additional Responsibilities
Transports equipment, or parts as needed. Always loading and securing carefully to ensure no damage by transport. Performs equipment checks both before and after transport to avoid transport damage claims and gives customer instructions for basic operation.
Performs setup or pre-delivery inspections on new or used equipment as prescribed by manufacturer’s manual.
Performs all field service assignments promptly and efficiently with a minimum of non-billable comebacks.
Reports to The Service Manager
Environmental Factors/Physical Demands
Work is performed in an office, maintenance shop and outdoor environment. Duties require the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system. May involve sitting, standing, climbing, lifting, grasping, reaching, stooping, crouching, speaking, listening and motor coordination.
Compensation/Benefits
Bane-Welker offers a comprehensive benefits package to full-time employees, including overtime pay for hourly employees, competitive salary, company-paid term life insurance (option to purchase more), paid vacation and holidays, Health, Dental, Vision, Short Term & Long-Term Disability Insurance, Health Savings Account, 401K with a 10% matching contribution, and an Employee Stock Ownership Plan.
General
The service technician must be thoroughly familiar with the dealer’s line of equipment and have the knowledge and skill to make repairs properly. A natural mechanical ability and familiarity with testing equipment and diagnostic procedures, as required, with various physical requirements (sitting, standing, climbing, lifting, grasping, reaching, stooping, crouching, speaking, listening and motor coordination).
Bane-Welker Equipment reserves the right to modify, interpret or apply this job description as needed. This description is not an employment contract; employment is at-will.
BANE-WELKER EQUIPMENT IS AN EQUAL OPPORTUNITY EMPLOYER
Seniority level Mid-Senior level
Employment type Full-time
Job function Management and Manufacturing
Industries Machinery Manufacturing
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Bane-Welker is currently seeking an experienced Service Technician to join our Ladoga, IN Service Department. In this role the candidate's primary responsibilities will be to independently perform basic and complex diagnostic, service repair and maintenance work on customer and/or dealer owned agricultural equipment. This position will report to the Service Manager.
Responsibilities
Performs repair and maintenance work on equipment, in accordance with time schedules as assigned by service manager.
Make recommendations of additional needed work to the service manager and ensure the customer is notified.
Ensure that work assignment is correct; ask the service manager for clarification if there are questions.
Maintain tools and company equipment; notify service managers if tools need to be replaced.
Observe all safety rules and consistently work in a safe manner; report any injuries immediately to the service manager.
Maintain a clean work area and present yourself in a professional manner.
Maintain and respect cleanliness of the customer’s equipment.
Work as a team with the parts department and communicate the parts needed.
Notify the service manager if delays are expected, or if a part needs to be ordered.
Seek other opportunities when temporarily unable to finish the job.
Demonstrate teamwork to co-workers and fellow employees as needed.
Account for all time and material used.
Maintain a consistent attendance record by clocking in and out daily showing job tickets, personal/vacation/sick time, etc.
Complete and submit all daily documentation to the service manager in a timely manner.
Consistently strive to improve percentage of billable hours to meet or exceed quota.
Bring value to the company by seeking areas of cost reductions or revenue increases and report observations to the service manager.
Immediately report any malfunction or defects to the service manager.
Pay attention to repeat repairs, so the problem is corrected, and future re-dos are avoided.
Maintain education on the product lines and stay abreast of any changes.
Maintain appropriate licenses and certifications.
Ability to diagnose and repair all AFS equipment (Monitors, Nav, autosteer, etc.).
Other duties as may be assigned by the service manager.
Additional Responsibilities
Transports equipment, or parts as needed. Always loading and securing carefully to ensure no damage by transport. Performs equipment checks both before and after transport to avoid transport damage claims and gives customer instructions for basic operation.
Performs setup or pre-delivery inspections on new or used equipment as prescribed by manufacturer’s manual.
Performs all field service assignments promptly and efficiently with a minimum of non-billable comebacks.
Reports to The Service Manager
Environmental Factors/Physical Demands
Work is performed in an office, maintenance shop and outdoor environment. Duties require the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system. May involve sitting, standing, climbing, lifting, grasping, reaching, stooping, crouching, speaking, listening and motor coordination.
Compensation/Benefits
Bane-Welker offers a comprehensive benefits package to full-time employees, including overtime pay for hourly employees, competitive salary, company-paid term life insurance (option to purchase more), paid vacation and holidays, Health, Dental, Vision, Short Term & Long-Term Disability Insurance, Health Savings Account, 401K with a 10% matching contribution, and an Employee Stock Ownership Plan.
General
The service technician must be thoroughly familiar with the dealer’s line of equipment and have the knowledge and skill to make repairs properly. A natural mechanical ability and familiarity with testing equipment and diagnostic procedures, as required, with various physical requirements (sitting, standing, climbing, lifting, grasping, reaching, stooping, crouching, speaking, listening and motor coordination).
Bane-Welker Equipment reserves the right to modify, interpret or apply this job description as needed. This description is not an employment contract; employment is at-will.
BANE-WELKER EQUIPMENT IS AN EQUAL OPPORTUNITY EMPLOYER
Seniority level Mid-Senior level
Employment type Full-time
Job function Management and Manufacturing
Industries Machinery Manufacturing
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr