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The Hertrich Family of Automobile Dealerships

Automotive Service Advisor - Newark Nissan

The Hertrich Family of Automobile Dealerships, Newark, Delaware, United States, 19711

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Automotive Service Advisor / Service Writer - Full Time Hertrich Family of Automobile Dealerships The Hertrich Family of Automobile Dealerships is seeking an energetic and customer-focused

Automotive Service Advisor / Service Writer

to join our world-class service team!

Why Choose Hertrich?

Competitive pay and unlimited growth opportunities

Fast-paced, team-oriented environment

Family-owned company representing 24 dealerships, 14 Collision Centers, and 18 Automotive Brands across Delmarva and beyond

Strong community presence, supporting over 90 local organizations and charities

What We Offer

Extremely competitive salary

Medical, Dental, Vision, Disability & Life Insurance plans

Paid vacation, holidays, and personal days

401(k) with employer match

Employee purchase discounts

What You'll Do:

Greet and assist service customers promptly and professionally

Answer service calls, schedule appointments, and keep customers updated

Advise customers on repair/service needs, costs, and completion timelines

Coordinate repair orders with Technicians

Ensure top-level customer satisfaction-get it right the first time

Recommend additional services when appropriateMaintain accurate records and reports

What We're Looking For:

Customer-focused, enthusiastic, and motivated team player

Prior sales and/or customer service experience required (auto industry a plus)

Strong communication skills (English required; Spanish bilingual preferred)

Computer skills and ability to learn dealership software

High School diploma or GED required

Flexible schedule, including evenings and Saturdays

Valid driver's license with a clean record

At Hertrich, we believe people come first. We are proud to be an Equal Opportunity Employer, dedicated to creating an inclusive workplace where all employees can thrive.

Job Posted by ApplicantPro

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