City of Port St. Lucie
TEMPORARY/CONTRACT - Business Tax & Lien Services Specialist I - Finance Dept
City of Port St. Lucie, Port Saint Lucie, Florida, us, 34985
The City of Port St. Lucie is an equal opportunity employer.
This is a contractual temporary position not to exceed 12 months. This position is full time, 40 hours a week. After the applicable waiting period, the individual will be eligible for health benefits.
The starting hourly rate for this position is $21.22 - $24.40 depending on qualifications.
This position is considered an Essential Position for the purpose of Emergency Management. Emergency duties will be assigned as needed. This position requires 24 hours a day, 7 days per week availability during City of Port St Lucie emergencies, as determined by City Administrators, Emergency Manager or City Officials. This entry‑level position provides frontline customer service and clerical support for both Business Tax and Lien Services functions. The Specialist I assists with processing business tax receipts and basic lien‑related activities while ensuring compliance with City ordinances and Florida Statutes. Work is performed under close supervision and focuses on transactional accuracy, customer assistance, and record maintenance. This position facilitates the development of public trust and confidence in the City.
The following duties are illustrative for this position. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Keeps the mission, vision, and values of the City of Port St. Lucie at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintains high levels of work and productivity by generating innovative solutions to work situations.
Evaluate, recommend, and establish policies and procedures to continuously improve operations, decrease turn‑around times, and streamline processes to provide quality customer service.
Provide customer service related to business tax receipts and municipal liens, including general inquiries, payment information, and application status.
Assist with processing new, renewal, and transferred business tax receipt applications; verify completeness of submitted documentation.
Collect and process payments for business taxes and lien payoffs; issue receipts and ensure accurate data entry.
Assist with basic lien research, account updates, and payoff information as directed.
Schedule and prepare routine documentation for Special Magistrate hearings, including modifications and vacates.
Maintain electronic and paper records in accordance with records retention requirements.
Access, input, and retrieve data from applicable systems including Munis and other departmental software.
Support departmental reporting and assist with reconciliation of daily transactions.
Other duties as may be assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE Graduation from an accredited high school or possession of an acceptable equivalency diploma required. One (1) year of experience in clerical/customer service or related field required.
KNOWLEDGE, SKILLS, & ABILITIES
Knowledge of bookkeeping principles and procedures.
Knowledge of Microsoft Office Suite such as Word, Excel, PowerPoint, and Outlook.
Ability to apply such knowledge to work problems.
Ability to make mathematical calculations with reasonable speed and accuracy.
Ability to communicate effectively in writing and orally.
Ability to establish and maintain effective working relationships with employees and the public.
Ability to focus on the positive in every situation.
Ability to model respect for individuals, teams, and the organization.
Ability to stay centered when challenged.
Ability to work under pressure and meet deadlines.
Ability to follow through with assigned tasks.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands to finger, handle, or feel. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, and crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust vision.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The office is fast paced.
Documentation Requirements Please Read Carefully
Applicants, including City of Port St Lucie employees, must upload and submit attached copies of their education credentials with the employment application. Please be sure to attach all required documents to your employment application each time you apply. Uploaded documents remain in your online profile, but they will not attach automatically, and you will be deemed ineligible without the proper documentation.
ALL DOCUMENTS SUBMITTED MUST BE CLEAR, LEGIBLE, AND IN PROPER FORMAT.
Proof of education in the form of a diploma, degree, or transcripts. Foreign diplomas/degrees must be submitted with a credential evaluation report from an approved credential evaluation agency*. Translations of diplomas/degrees are not accepted. Audit/Academic reports are not accepted as substitutions for college transcripts.
Driver's License: A Valid Driver's License from any state (Equivalent to a State of Florida Class E) may be utilized upon application; however, within thirty (30) days from the date of hire, a State of Florida Driver's License (Class E or higher) must be presented.
*Approved Credential Evaluation Agencies: Credential evaluation reports showing the United States equivalency for academic credentials earned in other countries may be provided by:
an accredited four‑year college or university in the United States, or
a current member of the National Association of Credential Evaluation Services (NACES), or
a current member of the Association of International Credential Evaluators (AICE), or
a recognized Professional Organization
For an additional list of approved credential evaluation agencies, visit the Florida Department of Education.
It is the applicant's responsibility to ensure that all required documents submitted with the employment application are in a format that is acceptable, clear, and legible for eligibility determination or risk being disqualified. Applicants, including City of Port St Lucie employees, must completely detail their work experience on the employment application or risk being disqualified. Resumes will not be reviewed in place of the employment application. It is the applicant's responsibility to update their online profile with personal data, work experience, education, and certifications when submitting application(s); failure to do so may result in disqualification.
#J-18808-Ljbffr
This is a contractual temporary position not to exceed 12 months. This position is full time, 40 hours a week. After the applicable waiting period, the individual will be eligible for health benefits.
The starting hourly rate for this position is $21.22 - $24.40 depending on qualifications.
This position is considered an Essential Position for the purpose of Emergency Management. Emergency duties will be assigned as needed. This position requires 24 hours a day, 7 days per week availability during City of Port St Lucie emergencies, as determined by City Administrators, Emergency Manager or City Officials. This entry‑level position provides frontline customer service and clerical support for both Business Tax and Lien Services functions. The Specialist I assists with processing business tax receipts and basic lien‑related activities while ensuring compliance with City ordinances and Florida Statutes. Work is performed under close supervision and focuses on transactional accuracy, customer assistance, and record maintenance. This position facilitates the development of public trust and confidence in the City.
The following duties are illustrative for this position. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Keeps the mission, vision, and values of the City of Port St. Lucie at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintains high levels of work and productivity by generating innovative solutions to work situations.
Evaluate, recommend, and establish policies and procedures to continuously improve operations, decrease turn‑around times, and streamline processes to provide quality customer service.
Provide customer service related to business tax receipts and municipal liens, including general inquiries, payment information, and application status.
Assist with processing new, renewal, and transferred business tax receipt applications; verify completeness of submitted documentation.
Collect and process payments for business taxes and lien payoffs; issue receipts and ensure accurate data entry.
Assist with basic lien research, account updates, and payoff information as directed.
Schedule and prepare routine documentation for Special Magistrate hearings, including modifications and vacates.
Maintain electronic and paper records in accordance with records retention requirements.
Access, input, and retrieve data from applicable systems including Munis and other departmental software.
Support departmental reporting and assist with reconciliation of daily transactions.
Other duties as may be assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE Graduation from an accredited high school or possession of an acceptable equivalency diploma required. One (1) year of experience in clerical/customer service or related field required.
KNOWLEDGE, SKILLS, & ABILITIES
Knowledge of bookkeeping principles and procedures.
Knowledge of Microsoft Office Suite such as Word, Excel, PowerPoint, and Outlook.
Ability to apply such knowledge to work problems.
Ability to make mathematical calculations with reasonable speed and accuracy.
Ability to communicate effectively in writing and orally.
Ability to establish and maintain effective working relationships with employees and the public.
Ability to focus on the positive in every situation.
Ability to model respect for individuals, teams, and the organization.
Ability to stay centered when challenged.
Ability to work under pressure and meet deadlines.
Ability to follow through with assigned tasks.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands to finger, handle, or feel. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, and crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust vision.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The office is fast paced.
Documentation Requirements Please Read Carefully
Applicants, including City of Port St Lucie employees, must upload and submit attached copies of their education credentials with the employment application. Please be sure to attach all required documents to your employment application each time you apply. Uploaded documents remain in your online profile, but they will not attach automatically, and you will be deemed ineligible without the proper documentation.
ALL DOCUMENTS SUBMITTED MUST BE CLEAR, LEGIBLE, AND IN PROPER FORMAT.
Proof of education in the form of a diploma, degree, or transcripts. Foreign diplomas/degrees must be submitted with a credential evaluation report from an approved credential evaluation agency*. Translations of diplomas/degrees are not accepted. Audit/Academic reports are not accepted as substitutions for college transcripts.
Driver's License: A Valid Driver's License from any state (Equivalent to a State of Florida Class E) may be utilized upon application; however, within thirty (30) days from the date of hire, a State of Florida Driver's License (Class E or higher) must be presented.
*Approved Credential Evaluation Agencies: Credential evaluation reports showing the United States equivalency for academic credentials earned in other countries may be provided by:
an accredited four‑year college or university in the United States, or
a current member of the National Association of Credential Evaluation Services (NACES), or
a current member of the Association of International Credential Evaluators (AICE), or
a recognized Professional Organization
For an additional list of approved credential evaluation agencies, visit the Florida Department of Education.
It is the applicant's responsibility to ensure that all required documents submitted with the employment application are in a format that is acceptable, clear, and legible for eligibility determination or risk being disqualified. Applicants, including City of Port St Lucie employees, must completely detail their work experience on the employment application or risk being disqualified. Resumes will not be reviewed in place of the employment application. It is the applicant's responsibility to update their online profile with personal data, work experience, education, and certifications when submitting application(s); failure to do so may result in disqualification.
#J-18808-Ljbffr