Tapestry, Inc.
Kate Spade is a global lifestyle brand founded in 1993 that designs handbags, ready‑to‑wear, jewelry, footwear, home décor and more. In 2024 it remains a leading luxury retailer under the Tapestry portfolio, committed to optimism, innovation and inclusivity.
Job Title Supervisor Outlet
Primary Purpose The successful individual will leverage their proficiency in retail to…
Client & Service Expert
Partner with Store Manager to develop business‑driving initiatives that build repeat business or attract new customers to the store.
Communicate and achieve store productivity targets including sales per hour, ADT, UPT, and capture rate.
Ensure all associates complete the sales training program and develop strong product knowledge across all categories.
Model and supervise the selling environment, providing consistent coaching on the sales training process to ensure the highest level of customer service and sales.
Leadership Presence
Achievement of personal sales goals.
Educate team on sales plans, personal sales goals, store stats, and drive the team to achieve them.
Ensure the highest level of service is provided to all customers through extensive product knowledge and completion of product profiles.
Foster a team environment by creating a fun, competitive, inviting atmosphere.
Building Brand Equity
Understand and communicate the Kate Spade New York brand aesthetic, philosophy and lifestyle to the sales team and customers.
Ensure brand and operating standards are met to support brand consistency.
Ensure store presentation standards are achieved and maintained.
Operational Excellence
Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers, and securing the facility.
Accurately process all POS transactions and inventory functions such as transfers, receiving, FedEx shipments, repairs and damages to maintain inventory integrity.
Adhere to Kate Spade loss prevention policies and operational procedures.
Qualifications
Strong written and verbal communication skills
Detail oriented
Proactive ability to multi‑task and prioritize
Minimum 2‑3 years’ experience in luxury goods or a comparable retail environment
College degree preferred
Prior luxury goods experience preferred
Physical Requirements
Available to work the store schedule, as needed, including evenings and weekends
Standing for extended periods of time
Able to safely lift boxes up to 40 pounds
Comfortable climbing ladders
Pay Range Hourly: $16.00 – $23.75
Benefits and Compensation Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in the company’s 401(k) savings plan and take paid time off for wellness needs and vacations. Eligible employees will be able to receive discounts on certain products and incentive compensation.
Equal Opportunity Employer Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions … are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA) Accommodation Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com.
Location and Segment Nearest Major Market: Knoxville Job Segment: Outside Sales, Sales
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Job Title Supervisor Outlet
Primary Purpose The successful individual will leverage their proficiency in retail to…
Client & Service Expert
Partner with Store Manager to develop business‑driving initiatives that build repeat business or attract new customers to the store.
Communicate and achieve store productivity targets including sales per hour, ADT, UPT, and capture rate.
Ensure all associates complete the sales training program and develop strong product knowledge across all categories.
Model and supervise the selling environment, providing consistent coaching on the sales training process to ensure the highest level of customer service and sales.
Leadership Presence
Achievement of personal sales goals.
Educate team on sales plans, personal sales goals, store stats, and drive the team to achieve them.
Ensure the highest level of service is provided to all customers through extensive product knowledge and completion of product profiles.
Foster a team environment by creating a fun, competitive, inviting atmosphere.
Building Brand Equity
Understand and communicate the Kate Spade New York brand aesthetic, philosophy and lifestyle to the sales team and customers.
Ensure brand and operating standards are met to support brand consistency.
Ensure store presentation standards are achieved and maintained.
Operational Excellence
Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers, and securing the facility.
Accurately process all POS transactions and inventory functions such as transfers, receiving, FedEx shipments, repairs and damages to maintain inventory integrity.
Adhere to Kate Spade loss prevention policies and operational procedures.
Qualifications
Strong written and verbal communication skills
Detail oriented
Proactive ability to multi‑task and prioritize
Minimum 2‑3 years’ experience in luxury goods or a comparable retail environment
College degree preferred
Prior luxury goods experience preferred
Physical Requirements
Available to work the store schedule, as needed, including evenings and weekends
Standing for extended periods of time
Able to safely lift boxes up to 40 pounds
Comfortable climbing ladders
Pay Range Hourly: $16.00 – $23.75
Benefits and Compensation Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in the company’s 401(k) savings plan and take paid time off for wellness needs and vacations. Eligible employees will be able to receive discounts on certain products and incentive compensation.
Equal Opportunity Employer Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions … are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA) Accommodation Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com.
Location and Segment Nearest Major Market: Knoxville Job Segment: Outside Sales, Sales
#J-18808-Ljbffr