Cox Communications
Why consider this job opportunity
Salary up to $29.38/hour Opportunity for career advancement and growth within the organization Flexible remote work options available Minimum of 16 hours of paid time off each month, plus additional paid leave benefits Supportive and collaborative work environment with a focus on technology and customer experience Chance to work with iconic consumer brands and industry‑leading companies What to Expect (Job Responsibilities)
Answer inbound inquiries via phone and email from clients regarding billing issues Review and explain clients' contract terms, invoicing, and accounts receivable balances Document client interactions clearly and concisely in Salesforce Collaborate with the Finance Team and other internal teams to resolve client inquiries Maintain a calm demeanor and communicate effectively in high‑pressure situations What is Required (Qualifications)
High School Diploma/GED and 3 years’ experience in a related field, or equivalent combination of education and experience Experience with Microsoft Word and Excel Ability to multitask and make sound decisions in a fast‑paced environment Strong verbal and written communication skills Must be able to remain composed in high‑pressure situations How to Stand Out (Preferred Qualifications)
Experience with Salesforce, SAP, or Oracle RMB Familiarity with Genesys Cloud and High Radius Bachelor’s degree in a related field Experience in the Auto Retailing industry We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Salary up to $29.38/hour Opportunity for career advancement and growth within the organization Flexible remote work options available Minimum of 16 hours of paid time off each month, plus additional paid leave benefits Supportive and collaborative work environment with a focus on technology and customer experience Chance to work with iconic consumer brands and industry‑leading companies What to Expect (Job Responsibilities)
Answer inbound inquiries via phone and email from clients regarding billing issues Review and explain clients' contract terms, invoicing, and accounts receivable balances Document client interactions clearly and concisely in Salesforce Collaborate with the Finance Team and other internal teams to resolve client inquiries Maintain a calm demeanor and communicate effectively in high‑pressure situations What is Required (Qualifications)
High School Diploma/GED and 3 years’ experience in a related field, or equivalent combination of education and experience Experience with Microsoft Word and Excel Ability to multitask and make sound decisions in a fast‑paced environment Strong verbal and written communication skills Must be able to remain composed in high‑pressure situations How to Stand Out (Preferred Qualifications)
Experience with Salesforce, SAP, or Oracle RMB Familiarity with Genesys Cloud and High Radius Bachelor’s degree in a related field Experience in the Auto Retailing industry We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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