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Leidos

Training Specialist - IT Systems

Leidos, Myrtle Point, Oregon, United States, 97458

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Employer Industry: Telehealth Services

Why consider this job opportunity:

Salary up to $94,000

Opportunity for career advancement and growth within the organization

Work remotely with flexible scheduling options

Supportive and collaborative work environment

Chance to make a positive impact on patient care and healthcare delivery

Engaging and innovative training environment that fosters continuous learning

What to Expect (Job Responsibilities):

Develop, update, and deliver training content for technical solutions used in call center and customer service operations

Conduct training both on the job and through structured virtual training sessions

Collaborate with subject matter experts to ensure accuracy and relevance of training materials

Track all program personnel’s required certifications, licenses, and annual training obligations

Identify training needs based on quality review outcomes and performance data

What is Required (Qualifications):

Bachelor’s degree in Education or Training & Development and 3+ years of relevant experience in technical platform training or staff development

Strong understanding of mandated reporting, restricted reporting, and duty-to-warn protocols

Excellent communication, facilitation, and presentation skills (both virtual and in-person)

Strong organizational and documentation skills, with the ability to manage multiple training processes simultaneously

Proficiency with learning platforms and tracking systems (e.g., LMS, spreadsheets, or databases)

How to Stand Out (Preferred Qualifications):

Veteran/military retiree and/or military spouse

Experience working with and/or for military communities

Master’s Degree preferred

Experience in a Contact Center, military/veteran services, or healthcare environment strongly preferred

#Telehealth #TrainingSpecialist #RemoteWork #CareerOpportunity #HealthcareInnovation

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