Texas Health and Human Services
LTCR Provider Investigations Inspector
Texas Health and Human Services, Temple, Texas, us, 76508
Overview
Join to apply for the
LTCR Provider Investigations Inspector
role at
Texas Health and Human Services . This position is located in Temple, TX, US 76502. HHSC offers a comprehensive benefits package and a supportive environment. Functional Title:
LTCR Provider Investigations Inspector
Job Title:
Inspector V
Agency: Health & Human Services Comm
Department: Reg Svc/Survey Operations
Posting Number: 7415
Closing Date: 01/20/2026
Posting Audience: Internal and External
Occupational Category: Protective Services
Salary Group: TEXAS-B-20
Salary Range: $5,035.99 - $6,779.24
Pay Frequency: Monthly
Shift: Day
Telework: Not Eligible for Telework
Travel: Up to 80% Facility Location:
TEMPLE
Job Location Address:
4501 S GENERAL BRUCE DR
Other Locations:
MOS Codes listed in posting
Regular/Temporary:
Regular
Full Time/Part Time:
Full time
FLSA Exempt/Non-Exempt:
Nonexempt Offer details include: 80% travel statewide, occasional overnight and weekend travel, and a compressed workweek option (four 10-hour days). All applicants must pass a fingerprint criminal background check. If offered, disclosure of potential conflicts of interest, secondary employment, and related relationships is required. Responsibilities
Conducts interviews concerning allegations of abuse, neglect, or exploitation. Collects evidence pertinent to the investigation. Uses critical thinking and sound judgment to analyze evidence related to the allegation. Writes reports summarizing the facts obtained during investigations to determine if abuse, neglect, or exploitation occurred. Communicates professionally via all communication mediums. Promotes and demonstrates respect for cultural diversity. Adheres to HHSC Standards of Conduct and participates in case conferences and meetings regarding case progress and disposition. Participates in continuous training and attends work regularly in accordance with agency leave policy. May work outside traditional hours (evenings, weekends, holidays) as required for case-related functions or on-call duties. Travels using a personal vehicle or rental car per state travel policy; travel reimbursement provided. Performs other duties as assigned to maintain unit operations. Knowledge, Skills And Abilities
Knowledge of Provider Investigations agency policies, procedures, and standards. Knowledge of Texas laws relating to Provider Investigations and protective services. Knowledge of the population served (adults and children with mental illness, developmental or physical disabilities). Knowledge of crisis intervention techniques and cultural awareness. Skill in establishing and maintaining effective working relationships. Skill in effective verbal and written communication. Ability to work in potentially emotion-filled environments. Ability to operate computers, tablets, laptops, smartphones, and software including Microsoft Office. Ability to operate standard office equipment and conduct interviews in various locations (private residences, group homes, facilities). Ability to work in environments with potentially dangerous individuals. Registrations, Licensure Requirements Or Certifications
Valid driver’s license. Qualifications
Initial Screening Criteria: Experience interacting with or communicating with members of the public (in person or by phone). Education: At minimum, 60 hours of college credits from an accredited college or university; four-year degree preferred. Experience Conducting Investigations: Preferred. Experience with individuals with mental illness or disabilities is preferred. Additional Information
Flexibility in work hours; 80% travel including statewide travel, overnight and weekend travel. On-call duties may be required. Must have reliable transportation. Note: This position may offer a compressed workweek (four 10-hour days). All applicants must pass a fingerprint background check. If offered, you must disclose potential conflicts of interest, secondary employment, and related relationships with regulated providers. HHS agencies use E-Verify. Bring I-9 documentation on your first day. Telework eligibility exists; subject to agency policies and supervisor needs. Nearest Major Market: Killeen; Nearest Secondary Market: Temple. Active Duty, Military, Reservists, Guardsmen, and Veterans are encouraged to apply if qualified. ADA accommodations are provided during the hiring process. Pre-employment checks may be required depending on program area. This posting includes standard notices about E-Verify and related requirements.
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Join to apply for the
LTCR Provider Investigations Inspector
role at
Texas Health and Human Services . This position is located in Temple, TX, US 76502. HHSC offers a comprehensive benefits package and a supportive environment. Functional Title:
LTCR Provider Investigations Inspector
Job Title:
Inspector V
Agency: Health & Human Services Comm
Department: Reg Svc/Survey Operations
Posting Number: 7415
Closing Date: 01/20/2026
Posting Audience: Internal and External
Occupational Category: Protective Services
Salary Group: TEXAS-B-20
Salary Range: $5,035.99 - $6,779.24
Pay Frequency: Monthly
Shift: Day
Telework: Not Eligible for Telework
Travel: Up to 80% Facility Location:
TEMPLE
Job Location Address:
4501 S GENERAL BRUCE DR
Other Locations:
MOS Codes listed in posting
Regular/Temporary:
Regular
Full Time/Part Time:
Full time
FLSA Exempt/Non-Exempt:
Nonexempt Offer details include: 80% travel statewide, occasional overnight and weekend travel, and a compressed workweek option (four 10-hour days). All applicants must pass a fingerprint criminal background check. If offered, disclosure of potential conflicts of interest, secondary employment, and related relationships is required. Responsibilities
Conducts interviews concerning allegations of abuse, neglect, or exploitation. Collects evidence pertinent to the investigation. Uses critical thinking and sound judgment to analyze evidence related to the allegation. Writes reports summarizing the facts obtained during investigations to determine if abuse, neglect, or exploitation occurred. Communicates professionally via all communication mediums. Promotes and demonstrates respect for cultural diversity. Adheres to HHSC Standards of Conduct and participates in case conferences and meetings regarding case progress and disposition. Participates in continuous training and attends work regularly in accordance with agency leave policy. May work outside traditional hours (evenings, weekends, holidays) as required for case-related functions or on-call duties. Travels using a personal vehicle or rental car per state travel policy; travel reimbursement provided. Performs other duties as assigned to maintain unit operations. Knowledge, Skills And Abilities
Knowledge of Provider Investigations agency policies, procedures, and standards. Knowledge of Texas laws relating to Provider Investigations and protective services. Knowledge of the population served (adults and children with mental illness, developmental or physical disabilities). Knowledge of crisis intervention techniques and cultural awareness. Skill in establishing and maintaining effective working relationships. Skill in effective verbal and written communication. Ability to work in potentially emotion-filled environments. Ability to operate computers, tablets, laptops, smartphones, and software including Microsoft Office. Ability to operate standard office equipment and conduct interviews in various locations (private residences, group homes, facilities). Ability to work in environments with potentially dangerous individuals. Registrations, Licensure Requirements Or Certifications
Valid driver’s license. Qualifications
Initial Screening Criteria: Experience interacting with or communicating with members of the public (in person or by phone). Education: At minimum, 60 hours of college credits from an accredited college or university; four-year degree preferred. Experience Conducting Investigations: Preferred. Experience with individuals with mental illness or disabilities is preferred. Additional Information
Flexibility in work hours; 80% travel including statewide travel, overnight and weekend travel. On-call duties may be required. Must have reliable transportation. Note: This position may offer a compressed workweek (four 10-hour days). All applicants must pass a fingerprint background check. If offered, you must disclose potential conflicts of interest, secondary employment, and related relationships with regulated providers. HHS agencies use E-Verify. Bring I-9 documentation on your first day. Telework eligibility exists; subject to agency policies and supervisor needs. Nearest Major Market: Killeen; Nearest Secondary Market: Temple. Active Duty, Military, Reservists, Guardsmen, and Veterans are encouraged to apply if qualified. ADA accommodations are provided during the hiring process. Pre-employment checks may be required depending on program area. This posting includes standard notices about E-Verify and related requirements.
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