Escalation Engineer - Network Security Specialist

A proactive exposure management company is seeking an Escalation Engineer to backstop a tech support team by addressing escalated customer issues. This role involves troubleshooting complex networking problems, engaging with R&D teams, and ensuring prompt communication regarding case statuses. Candidates should have 10 years of relevant industry experience, proficiency with networking tools, and strong problem-solving abilities. Programming knowledge and comfort with *NIX systems are advantageous. #J-18808-Ljbffr