TEKsystems
TEKsystems is looking to hire several Banking CSRs. This fully onsite call center is only available to candidates able to commit to this role.
If you are seriously interested, please send your resume directly to rsison @ teksystems.com. Interviews are first come, first serve.
Description At the Business Service Center, our goal is customer delight. The BSC Service team is responsible for effectively supporting all aspects of the products assigned to Treasury Management, which includes Commercial Online Banking, Lock Box Services, Cash Vault, Remote Deposit Capture, Positive Pay, Wires and ACH Origination.
Respond to inquiries relating to bank products and services.
Inquiries may come from business or Treasury Management clients of the bank or may be internal from Treasury Management Officers, Branch Staff, or other business partners.
Remain current on products, services, policies and procedures for the department.
Resolve issues with varying degrees of complexity through account research and utilization of support materials and resources.
Escalate requests requiring additional knowledge or expertise as defined by department leadership.
Accept incoming calls from business clients and internal employees to answer questions, resolve issues, and educate on system capabilities while delivering exceptional customer service.
Accept ownership of problem resolution from start to finish for issues presented by clients and internal employees alike.
Perform a variety of additional support functions as assigned by leadership.
Minimum Knowledge, Skills, and Abilities
1-3 years of Customer Service experience.
Basic knowledge of Word & Excel.
Basic Computer Skills.
1-3 years of Deposit Operations or Cash Management experience or Bachelor’s Degree (Preferred).
Preferred Knowledge and Skills
Prior banking experience.
Prior clerical/data entry experience.
Job Type & Location This is a Contract position based out of Wyoming, OH.
Pay and Benefits The pay range for this position is $18.00 – $18.00/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully onsite position in Wyoming, OH.
Application Deadline This position is anticipated to close on Jan 14, 2026.
Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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If you are seriously interested, please send your resume directly to rsison @ teksystems.com. Interviews are first come, first serve.
Description At the Business Service Center, our goal is customer delight. The BSC Service team is responsible for effectively supporting all aspects of the products assigned to Treasury Management, which includes Commercial Online Banking, Lock Box Services, Cash Vault, Remote Deposit Capture, Positive Pay, Wires and ACH Origination.
Respond to inquiries relating to bank products and services.
Inquiries may come from business or Treasury Management clients of the bank or may be internal from Treasury Management Officers, Branch Staff, or other business partners.
Remain current on products, services, policies and procedures for the department.
Resolve issues with varying degrees of complexity through account research and utilization of support materials and resources.
Escalate requests requiring additional knowledge or expertise as defined by department leadership.
Accept incoming calls from business clients and internal employees to answer questions, resolve issues, and educate on system capabilities while delivering exceptional customer service.
Accept ownership of problem resolution from start to finish for issues presented by clients and internal employees alike.
Perform a variety of additional support functions as assigned by leadership.
Minimum Knowledge, Skills, and Abilities
1-3 years of Customer Service experience.
Basic knowledge of Word & Excel.
Basic Computer Skills.
1-3 years of Deposit Operations or Cash Management experience or Bachelor’s Degree (Preferred).
Preferred Knowledge and Skills
Prior banking experience.
Prior clerical/data entry experience.
Job Type & Location This is a Contract position based out of Wyoming, OH.
Pay and Benefits The pay range for this position is $18.00 – $18.00/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully onsite position in Wyoming, OH.
Application Deadline This position is anticipated to close on Jan 14, 2026.
Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr