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Warehouse Services Inc.

First Shift Window Clerk- Carson, CA

Warehouse Services Inc., Carson, California, us, 90749

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20455 S Reeves Avenue Carson, CA 90810, USA

Description We are hiring for a Window Clerk. In this position, you will be responsible for customer service on the phone, through email and at the service window. This full-time hourly position will report to the Warehouse Manager and be primarily responsible for establishing assisting in the needs of the warehouse staff, customers and truck drivers. Hours are Monday- Friday 6:00 AM-1:30 PM. Pay is $20/hour.

DUTIES AND ACCOUNTABILITIES:

Answer phones, voicemails and emails in a professional prompt manner

Have working knowledge of the company and customer computer systems

Accurately and timely enter data as required

Able to prioritize and balance multiple tasks at the same time

Resolve discrepancies/provide update statuses with order documents and carrier assignments

Willing to double check orders on warehouse docks

File Paperwork in a timely manner

Other duties may be assigned

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

Excellent respectful communication skills with customers and employees

Strong Attention to Detail

Working knowledge of Microsoft Office to include Word and Excel

Self-motivated and works well with limited direction

PREFERRED EDUCATION AND EXPERIENCE:

Working knowledge of WMS (Warehouse Management Systems) and SAP (Systems, Applications, and Products in Data Processing) systems

Experience working in a warehouse environment

PHYSICAL CAPABILITIES AND REQUIREMENTS:

Ability to sit for extended periods of time sitting at a desk on the computer and speaking with internal and external customers on the phone.

Must be able to access and navigate each department at the organization’s facilities

Ability to repetitively twist or turn; stand, climb, kneel, stoop and squat, as needed

Ability to lift up to 25 pounds, as needed

Required to wear Personal Protective Equipment (PPE) and follow dress code guided by the company

BENEFITS AND TOTAL REWARDS:

Competitive wages, and opportunities for advancement.

Medical, Dental, Vision, Critical Illness, Accident, and Flexible Spending Plans available.

Company-paid Short/Long-term Disability, Life Insurance and Employee Assistance plans.

Company-paid Time-Off (PTO), Sick Leave, and Holiday Pay.

Retirement 401(k) Plan with Discretionary Employer Match, and Profit Sharing.

Referral Bonus, Wellness Programs, Clothing Allowance, Safety Shoe and Safety Glasses Reimbursement.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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