Logo
University of Arkansas for Medical Science

Appointment Business Center Scheduler I/II

University of Arkansas for Medical Science, Little Rock, Arkansas, United States, 72208

Save Job

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Job Details

Closing Date: 03/02/2026

Type of Position: Regular

Job Type: Regular

Work Shift: Day Shift (United States of America)

Sponsorship Available: No

Institution Name: University of Arkansas for Medical Sciences

How to Apply Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the

Apply

link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Summary of Job Duties The Appointment Business Center Scheduler (Access Coordinator) answers telephones and coordinates appointments in a call center environment. The Appointment Business Center Scheduler plays a crucial role in our organization by supporting patient care activities. If you have strong communication skills and a passion for providing excellent customer service, we invite you to apply for this exciting opportunity to join our team.

Responsibilities

Schedules, reschedules, coordinates, and cancels appointments

Inputs and/or updates accurate patient information

Communicates accurate and complete information

Must maintain strict confidentiality

Performs other duties as assigned

This position is in a call center and remote work is not an option.

Qualifications Minimum Qualifications

High school diploma/GED

Basic proficiency with computers (preferably MS Office)

Excellent telephone etiquette skills

General knowledge of office machines including printers and scanners

Preferred Qualifications

Call center experience

Experience in registration, billing, or scheduling in a healthcare environment

Knowledge of basic medical terminology

Experience Requirements: Level I: One (1) year of customer service experience. Level II: Two (2) years of customer service experience.

Salary Information Level I: $15.00/hr ($31,200 yr)

Level II: $15.26/hr ($31,740.80 yr)

Benefits

Health: Medical, Dental and Vision plans available for qualifying staff and family

Holiday, Vacation and Sick Leave

Education discount for staff and dependents (undergraduate only)

Retirement: Up to 10% matched contribution from UAMS

Basic Life Insurance up to $50,000

Career Training and Educational OpportunitiesMerchant Discounts

Concierge prescription delivery on the main campus when using UAMS pharmacy

Benefits Eligible: Yes

Required Documents to Apply

List of three Professional References (name, email, business title)

Resume

Optional Documents

Proof of Veteran Status

Recruitment Contact Information Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS. Please do not send to listed recruitment contact.

Pre-Employment Screening Requirements This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Physical Activity Requirement Constant Physical Activity:

Yes

#J-18808-Ljbffr