GovCIO
A leading IT services provider is seeking an Associate Service Desk Technician - Tier I to deliver top-notch technical support for our Veterans. This fully remote role requires strong technical knowledge, customer service skills, and the ability to assist users across various platforms. The ideal candidate will handle mobile device setups and troubleshoot basic hardware/software issues, ensuring a positive user experience while adhering to performance metrics. Training may be required in VA for local applicants.
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