Global CX Program Manager - AI-Driven Service Excellence

A leading audio storytelling company in Newark, NJ, is looking for a Program Manager. You will drive the strategy and execution of complex programs to enhance customer experience by working cross-functionally and leveraging data insights. The ideal candidate has over 6 years of program management experience and strong skills in data analysis and report generation. Join us if you aspire to make a significant impact by improving our global customer service delivery. #J-18808-Ljbffr