Program Manager, Customer Experience Center of Excellence

A leading audio storytelling company in Newark, NJ, is seeking a Program Manager to enhance customer experience across various initiatives. You will manage projects that leverage customer insights to drive measurable improvements. The ideal candidate has experience in cross-functional collaboration and data analysis. This role is integral to ensuring quality and operational efficiency while providing world-class service to millions of users. Join a team of dreamers and inventors making a difference in audio storytelling. #J-18808-Ljbffr