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GovCIO

Remote Tier I Service Desk Technician — Veteran Support

GovCIO, Hartford, Connecticut, us, 06112

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A technology services provider is seeking an Associate Service Desk Technician - Tier I to provide superior technical support remotely to Veterans. Responsibilities include assisting users with mobile device setup and troubleshooting various issues across platforms. The role requires a commitment to service excellence and ability to engage with non-technical users effectively. Candidates must possess strong technical knowledge and good communication skills, with preference for those who have relevant certifications. #J-18808-Ljbffr