GovCIO
Remote Tier I Service Desk Technician — Veteran Support
GovCIO, Hartford, Connecticut, us, 06112
A technology services provider is seeking an Associate Service Desk Technician - Tier I to provide superior technical support remotely to Veterans. Responsibilities include assisting users with mobile device setup and troubleshooting various issues across platforms. The role requires a commitment to service excellence and ability to engage with non-technical users effectively. Candidates must possess strong technical knowledge and good communication skills, with preference for those who have relevant certifications.
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