State of California
Staff Services Analyst
$3,861.00 - $6,276.00 per month (New to State candidates will be hired into the minimum salary of the classification or the minimum of the alternate range when applicable).
Final Filing Date: 1/6/2026
Application Methods:
Electronic (using your CalCareer Account) or By Mail Drop‑off
This is a re‑post. If you previously applied, there is no need to re‑apply as your application is on file and will be considered.
Are you passionate about breaking down language barriers and ensuring accessibility for all?
CDSS is seeking one Staff Services Analyst (SSA). As a SSA, you’ll be part of a dynamic team dedicated to enhancing language and communication access services across the Department. Working under the guidance of the Staff Services Manager II (SSM II), you’ll contribute to critical projects that impact diverse communities. This role offers collaborative support, professional development opportunities, and increasing independence, making it an ideal position for someone eager to grow in contract administration and accessibility services. Your contributions will ensure seamless interpretation, captioning, and language access solutions while fostering inclusivity in government services. If you’re ready to make a meaningful impact, we’d love to hear from you!
Staff Services Analyst / Analyst I – Title change effective January 1, 2026.
To help us understand how you learned about this opportunity, please complete our brief Recruitment Survey.
Need help with applying for positions, taking an examination, or preparing for interviews? Our team is here to support you—reach out anytime at
Recruiter@dss.ca.gov . For guidance on applying for a state job, visit
Three Steps to a State Job .
Follow us on LinkedIn to stay up to date on our latest opportunities.
You will find additional information about the job in the Duty Statement.
Minimum Requirements You will find the minimum requirements in the Class Specification.
STAFF SERVICES ANALYST: $3,861.00 – $4,839.00A, $4,181.00 – $5,233.00B, $5,014.00 – $6,276.00C (New to State candidates will be hired into the minimum salary of the classification or the minimum of the alternate range when applicable).
# of Positions:
1
Work Location:
Alameda County
Telework:
In Office
Job Type:
Permanent, Full Time
Department Information Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.
CDSS Guiding Principles:
Diversity. Equity. Inclusion. Accessibility. Belonging.
We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.
Community Engagement:
We prioritize the lived experiences of community members as a driving force behind the creation, implementation, and desired impact of programs and services.
Empowerment:
We engage, operate, and advocate from the understanding that each community and person has desires and capabilities to lead in their own life.
Quality Services:
We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.
Data‑Defined Outcomes:
We equitably collect and analyze data, take data‑driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.
Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status.
Statement of Qualifications (SOQ) requirement:
A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application. The SOQ must be typed, no more than two (2) pages, Arial 12‑point font, answering the following questions:
Describe how your education, work experience, training, and skills qualify you for this position as it applies to the duty statement.
This position requires knowledge of and experience in scheduling, coordinating, and providing interpretation services. Please describe how your knowledge and/or experience would help qualify you to be successful in this position.
A resume will not be accepted in place of the Statement of Qualifications and failure to submit a Statement of Qualifications addressing the questions identified will result in removal from consideration.
You are required to complete employment history on the application form (STD 678). Incomplete history may lead to disqualification. Resumes will not take the place of employment history.
Training and development assignments may be considered based on the availability of eligible candidates and are subject to approval by the hiring authority prior to appointment. Training and development assignments are temporary in nature and shall not exceed twenty‑four (24) months.
Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on mobile bar codes, such as the QR Codes available at the USPS, are not considered postmark dates for the purpose of determining timely filing of an application.
Who May Apply: Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
How To Apply: Complete application packages (including your Examination/Employment Application (STD 678) and applicable or required documents) and submit electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting a hard copy, a completed copy of the application package listing must be included.
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All experience and education relating to the minimum qualifications listed on the Classification Specification should be included to demonstrate how you meet the minimum qualifications for the position.
Resume is optional. It may be included, but is not required.
Statement of Qualifications (SOQ). Please see the special requirements section of this job advertisement for detailed instructions for the SOQ submission.
Address for Mailing Application Packages: Department of Social Services California Department of Social Services Attn: Classification & Pay Unit P.O. Box 944243 – MS 8‑15‑58 Sacramento, CA 94244‑2430
Address for Drop‑Off Application Packages: Department of Social Services California Department of Social Services Classification & Pay Unit 744 P Street, MS 8‑15‑58 Sacramento, CA 95814 08:00 AM – 05:00 PM
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
Professional Certification: RID, BEI, or NAD certification.
Experience: At least three years of professional interpreting in a variety of settings.
Ethics & Confidentiality: Clear understanding and practice of the Code of Professional Conduct, with a demonstrated commitment to confidentiality.
Reliability: Strong record of attendance, punctuality, and dependability.
Interpersonal and Composure Skills: Ability to work effectively with diverse individuals and groups, maintaining a professional and approachable presence. Ability to remain professional and effective in high‑stress or sensitive situations.
Interpreting Skills: Proficiency in both consecutive and simultaneous interpreting, with the ability to adjust to different registers and communication needs.
Specialized Knowledge: Familiarity with technical, academic, legal, or other specialized terminology relevant to the setting.
Cultural Competence: Knowledge of Deaf culture and experience interacting respectfully with Deaf, hard of hearing, and hearing communities.
Team Collaboration: Experience working as part of a team of interpreters.
Professional Growth: Ongoing engagement in professional development, such as workshops, CEUs, or involvement in professional organizations.
Technology Skills: Comfort with remote interpreting platforms and related technology.
100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).
100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
Vanpool drivers and riders
100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information Hiring Unit Contact: Brandon Marin (916) 204‑4363 brandon.marin@dss.ca.gov
EEO Contact: EEO Office (916) 657‑2326 EEOoffice@dss.ca.gov
California Relay Service: 1‑800‑735‑2929 (TTY), 1‑800‑735‑2922 (Voice). TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Personal Leave Program (PLP) 2025 Personal Leave Program (PLP) 2025 – Salaries do not reflect reductions from the Personal Leave Program, please see the applicable Memorandum of Understanding (MOU) for additional information on the length and percentage of reductions.
Examination Information Those interested in obtaining employment with any state agency must apply and compete through the state hiring and recruitment process.
To apply for the examination for this position, click on the link below to search for the examination and follow the “How to Apply” instructions in the examination announcement.
Successful examination applicants are placed on an eligibility list. If you already have list eligibility for this classification, you do not need to retake the examination.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug‑free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
#J-18808-Ljbffr
Final Filing Date: 1/6/2026
Application Methods:
Electronic (using your CalCareer Account) or By Mail Drop‑off
This is a re‑post. If you previously applied, there is no need to re‑apply as your application is on file and will be considered.
Are you passionate about breaking down language barriers and ensuring accessibility for all?
CDSS is seeking one Staff Services Analyst (SSA). As a SSA, you’ll be part of a dynamic team dedicated to enhancing language and communication access services across the Department. Working under the guidance of the Staff Services Manager II (SSM II), you’ll contribute to critical projects that impact diverse communities. This role offers collaborative support, professional development opportunities, and increasing independence, making it an ideal position for someone eager to grow in contract administration and accessibility services. Your contributions will ensure seamless interpretation, captioning, and language access solutions while fostering inclusivity in government services. If you’re ready to make a meaningful impact, we’d love to hear from you!
Staff Services Analyst / Analyst I – Title change effective January 1, 2026.
To help us understand how you learned about this opportunity, please complete our brief Recruitment Survey.
Need help with applying for positions, taking an examination, or preparing for interviews? Our team is here to support you—reach out anytime at
Recruiter@dss.ca.gov . For guidance on applying for a state job, visit
Three Steps to a State Job .
Follow us on LinkedIn to stay up to date on our latest opportunities.
You will find additional information about the job in the Duty Statement.
Minimum Requirements You will find the minimum requirements in the Class Specification.
STAFF SERVICES ANALYST: $3,861.00 – $4,839.00A, $4,181.00 – $5,233.00B, $5,014.00 – $6,276.00C (New to State candidates will be hired into the minimum salary of the classification or the minimum of the alternate range when applicable).
# of Positions:
1
Work Location:
Alameda County
Telework:
In Office
Job Type:
Permanent, Full Time
Department Information Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.
CDSS Guiding Principles:
Diversity. Equity. Inclusion. Accessibility. Belonging.
We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.
Community Engagement:
We prioritize the lived experiences of community members as a driving force behind the creation, implementation, and desired impact of programs and services.
Empowerment:
We engage, operate, and advocate from the understanding that each community and person has desires and capabilities to lead in their own life.
Quality Services:
We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.
Data‑Defined Outcomes:
We equitably collect and analyze data, take data‑driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.
Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status.
Statement of Qualifications (SOQ) requirement:
A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application. The SOQ must be typed, no more than two (2) pages, Arial 12‑point font, answering the following questions:
Describe how your education, work experience, training, and skills qualify you for this position as it applies to the duty statement.
This position requires knowledge of and experience in scheduling, coordinating, and providing interpretation services. Please describe how your knowledge and/or experience would help qualify you to be successful in this position.
A resume will not be accepted in place of the Statement of Qualifications and failure to submit a Statement of Qualifications addressing the questions identified will result in removal from consideration.
You are required to complete employment history on the application form (STD 678). Incomplete history may lead to disqualification. Resumes will not take the place of employment history.
Training and development assignments may be considered based on the availability of eligible candidates and are subject to approval by the hiring authority prior to appointment. Training and development assignments are temporary in nature and shall not exceed twenty‑four (24) months.
Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on mobile bar codes, such as the QR Codes available at the USPS, are not considered postmark dates for the purpose of determining timely filing of an application.
Who May Apply: Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
How To Apply: Complete application packages (including your Examination/Employment Application (STD 678) and applicable or required documents) and submit electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting a hard copy, a completed copy of the application package listing must be included.
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All experience and education relating to the minimum qualifications listed on the Classification Specification should be included to demonstrate how you meet the minimum qualifications for the position.
Resume is optional. It may be included, but is not required.
Statement of Qualifications (SOQ). Please see the special requirements section of this job advertisement for detailed instructions for the SOQ submission.
Address for Mailing Application Packages: Department of Social Services California Department of Social Services Attn: Classification & Pay Unit P.O. Box 944243 – MS 8‑15‑58 Sacramento, CA 94244‑2430
Address for Drop‑Off Application Packages: Department of Social Services California Department of Social Services Classification & Pay Unit 744 P Street, MS 8‑15‑58 Sacramento, CA 95814 08:00 AM – 05:00 PM
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
Professional Certification: RID, BEI, or NAD certification.
Experience: At least three years of professional interpreting in a variety of settings.
Ethics & Confidentiality: Clear understanding and practice of the Code of Professional Conduct, with a demonstrated commitment to confidentiality.
Reliability: Strong record of attendance, punctuality, and dependability.
Interpersonal and Composure Skills: Ability to work effectively with diverse individuals and groups, maintaining a professional and approachable presence. Ability to remain professional and effective in high‑stress or sensitive situations.
Interpreting Skills: Proficiency in both consecutive and simultaneous interpreting, with the ability to adjust to different registers and communication needs.
Specialized Knowledge: Familiarity with technical, academic, legal, or other specialized terminology relevant to the setting.
Cultural Competence: Knowledge of Deaf culture and experience interacting respectfully with Deaf, hard of hearing, and hearing communities.
Team Collaboration: Experience working as part of a team of interpreters.
Professional Growth: Ongoing engagement in professional development, such as workshops, CEUs, or involvement in professional organizations.
Technology Skills: Comfort with remote interpreting platforms and related technology.
100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).
100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
Vanpool drivers and riders
100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information Hiring Unit Contact: Brandon Marin (916) 204‑4363 brandon.marin@dss.ca.gov
EEO Contact: EEO Office (916) 657‑2326 EEOoffice@dss.ca.gov
California Relay Service: 1‑800‑735‑2929 (TTY), 1‑800‑735‑2922 (Voice). TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Personal Leave Program (PLP) 2025 Personal Leave Program (PLP) 2025 – Salaries do not reflect reductions from the Personal Leave Program, please see the applicable Memorandum of Understanding (MOU) for additional information on the length and percentage of reductions.
Examination Information Those interested in obtaining employment with any state agency must apply and compete through the state hiring and recruitment process.
To apply for the examination for this position, click on the link below to search for the examination and follow the “How to Apply” instructions in the examination announcement.
Successful examination applicants are placed on an eligibility list. If you already have list eligibility for this classification, you do not need to retake the examination.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug‑free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
#J-18808-Ljbffr