Utah State University
Utah State University is hiring: Venue Services Office Assistant in Logan
Utah State University, Logan, UT, US, 84322
Venue Services Office Assistant
Requisition ID: 2025-9726 | # of Openings: 2 | Location: US-UT-Logan | Category: Customer Service/Support | Position Type: Non-benefited (hourly) Part-Time | Job Classification: Non-Benefited | College: Finance & Administrative Service | Department: Event Services | Advertised Salary: $13.00 per hour
Overview
The Office of Events is a growing department whose primary function is to assure the events hosted by Utah State University "Exceed Expectations". Successful candidates will work with a small team of assistants to complete data entry, financial management, inventory sustainability, and administrative tasks for the Venue Services division. This team plays a vital role in supporting three core operations teams—the Audiovisual (AV) team, the Inside Setup team, and the Event Equipment team. The Venue Services Office Assistants work under the direction of the Assistant Director of Venues.
This position requires a balance of administrative precision, data analysis, customer service, and on-site event support. Venue Services Office Assistants work closely with event coordinators, operations staff, and service partners to ensure seamless event execution and that financial responsibilities are fulfilled.
Schedule
15-20 hours per week during the semesters. Hours can increase during the event seasons.
Can work to accommodate class schedules but expected to work primarily Monday to Friday between 7:30 am to 5 pm.
Responsibilities
Data Entry: Input labor hours for events from hour-tracking software into event management software, CourseDog to ensure accurate billing; monitor equipment inventory quantities, condition, and demand/usage to meet long-term operational goals.
Financial Management: Collaborate with event coordinators to update financial statements with equipment charges for operations teams; audit and reconcile operations-related expenses (equipment, labor, etc.).
Administrative Tasks: Assist in editing and proofreading conference and/or event communications and documents; maintain accurate and timely notes for operations meetings; provide general customer service support for events and conferences as needed; assist with administrative projects as assigned to improve team functions.
Miscellaneous: Occasional on-site event support in customer service dispatch; occasionally help the setup crews with jobs.
Qualifications
Minimum Qualifications
Experience with data entry and database management.
Preferred Qualifications
Strong clerical and record-keeping skills.
Strong proficiency in Microsoft Office Suite (Word, Excel), and the ability to learn event management software quickly and proficiently (training provided).
Experience with event management software.
Demonstrated skill in financial tracking, billing, or data analytics.
Customer service or hospitality experience in an event setting.
Knowledge, Skills, and Abilities
Time management; ability to meet deadlines and manage multiple tasks in a fast‑paced environment.
Attention to accuracy; strong organizational skills with attention to detail.
Effective communication skills, both written and verbal.
Ability to adapt to change; ability to adapt to changing event needs and operational priorities.
Dependable and committed to high-quality customer service.
Willingness to learn new skills or techniques.
Ability to work independently and as part of a collaborative team.
Ability to effectively assist with multiple room sets, cleaning projects, and lifting items when needed.
Required Documents
Along with the online application, please attach:
Resume to be uploaded at the beginning of your application in the Candidate Profile under "Resume/CV".
Document size may not exceed 10 MB.
Advertised Salary
$13.00 per hour
ADA
Employees work indoors and are protected from weather and/or contaminants, but not necessarily, occasional temperature changes. This position requires moderate physical activity, including the handling of objects up to 25 pounds and/or standing or walking more than one hour per day.
Equal Opportunity Statement
Notice of Non-discrimination
In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.
The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs non-discrimination policies:
Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266
Title IX Coordinator Matthew Pinner, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266
Mailing address: 5100 Old Main Hill, Logan, Ut 84322
For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:
U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov
U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov
Job Link
https://careers-usu.icims.com/jobs/9726/venue-services-office-assistant/job?in_iframe=1
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