RTO National
The Customer Service Representative will be responsible for responding to customer service-related questions via inbound calls, texts, or email and manage the welcome call process for new customers.
The Ideal Candidate Will
Answer inbound calls
Assist our collections team in maintaining past due accounts
Provide first class customer service to our customers
Be a subject matter expert in all things customer service related!
What You Need
Active listening skills
Understanding of technology, software applications, phone and computer systems
Attention to detail
Excellent customer service skills
Prior experience in a related field
A high school diploma or GED
Bilingual in English/Spanish is highly desirable
What We Will Provide You
Monthly Bonus Potential
An Engaged Leadership Team
Hands-On Training
Paid Time Off & Paid Holidays
Employee Assistance Program
Medical, Dental, Vision, Disability, and Employer Provided Life Insurance
Health Savings Account Eligibility
401(k) Plan with a Safe Harbor Match
Who Is RTO National? Please visit our website for additional information!
https://www.rtonational.com/careers
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Location: Greenville, SC
This position is subject to a background check and drug screening. Only job-related convictions will be considered and will not automatically disqualify the candidates.
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The Ideal Candidate Will
Answer inbound calls
Assist our collections team in maintaining past due accounts
Provide first class customer service to our customers
Be a subject matter expert in all things customer service related!
What You Need
Active listening skills
Understanding of technology, software applications, phone and computer systems
Attention to detail
Excellent customer service skills
Prior experience in a related field
A high school diploma or GED
Bilingual in English/Spanish is highly desirable
What We Will Provide You
Monthly Bonus Potential
An Engaged Leadership Team
Hands-On Training
Paid Time Off & Paid Holidays
Employee Assistance Program
Medical, Dental, Vision, Disability, and Employer Provided Life Insurance
Health Savings Account Eligibility
401(k) Plan with a Safe Harbor Match
Who Is RTO National? Please visit our website for additional information!
https://www.rtonational.com/careers
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Location: Greenville, SC
This position is subject to a background check and drug screening. Only job-related convictions will be considered and will not automatically disqualify the candidates.
#J-18808-Ljbffr