RTO National
Come and join us!
We recruit employees who support our core values of Accountability, Creativity, Integrity, Respect, and Candor. By prioritizing these values, we deliver on our vision of "Success made Simple" to ourselves, our dealers, our customers, and our communities.
The Customer Service Representative will be responsible for responding to customer service‑related questions via inbound calls, texts, or email and managing the welcome call process for new customers.
The Ideal Candidate will:
Answer inbound calls
Assist our collections team in maintaining past due accounts
Provide first class customer service to our customers
Be a subject matter expert in all things customer service related!
What you need:
Active listening skills
Understanding of technology, software applications, phone and computer systems
Attention to detail
Excellent customer service skills
Prior experience in a related field
A high school diploma or GED
Bilingual in English/Spanish is highly desirable
What we will provide you:
Monthly Bonus Potential
An Engaged Leadership Team
Hands‑On Training
Paid Time Off & Paid Holidays
Employee Assistance Program
Medical, Dental, Vision, Disability, and Employer Provided Life Insurance
Health Savings Account Eligibility
401(k) Plan with a Safe Harbor Match
Who Is RTO National? Please visit our website for additional information!
https://www.rtonational.com/careers
This position is subject to a background check and drug screening. Only job‑related convictions will be considered and will not automatically disqualify the candidates.
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The Customer Service Representative will be responsible for responding to customer service‑related questions via inbound calls, texts, or email and managing the welcome call process for new customers.
The Ideal Candidate will:
Answer inbound calls
Assist our collections team in maintaining past due accounts
Provide first class customer service to our customers
Be a subject matter expert in all things customer service related!
What you need:
Active listening skills
Understanding of technology, software applications, phone and computer systems
Attention to detail
Excellent customer service skills
Prior experience in a related field
A high school diploma or GED
Bilingual in English/Spanish is highly desirable
What we will provide you:
Monthly Bonus Potential
An Engaged Leadership Team
Hands‑On Training
Paid Time Off & Paid Holidays
Employee Assistance Program
Medical, Dental, Vision, Disability, and Employer Provided Life Insurance
Health Savings Account Eligibility
401(k) Plan with a Safe Harbor Match
Who Is RTO National? Please visit our website for additional information!
https://www.rtonational.com/careers
This position is subject to a background check and drug screening. Only job‑related convictions will be considered and will not automatically disqualify the candidates.
#J-18808-Ljbffr