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Jersey Mike's Subs

Shift Leader

Jersey Mike's Subs, Methuen, Massachusetts, us, 01844

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Shift Leader

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Jersey Mike's Subs .

New location coming soon: Rochester, NH at The Ridge! Jersey Mike's is looking for highly motivated individuals to join our Legend Subs family. You are worth it! We offer a Sub Above pay and additional tips. The better you are behind the line, the more money you make! Our culture at Jersey Mike's is one of giving and making a difference in someone's life, including yours. We believe that loving your job and the community that we serve creates a happy team member and repeat customer.

Base Pay Range $15.00/hr - $18.00/hr

Responsibilities

Supervise and lead a team of employees during your shift

Ensure excellent customer service is provided at all times

Assist in food preparation and ensure quality standards are met, including slicer operation

Manage shift operations, including opening and closing procedures

Handle customer inquiries, complaints, and resolve any issues that may arise

Train staff based on the 7 Principles of Success, company policies, procedures & standards

Monitor inventory levels and place orders when necessary

Maintain cleanliness and organization of the restaurant or catering facility

Coach staff to deliver amazing customer service

Produce high quality food and deliver the Jersey Mike's experience

Handle cash and financial transactions

Follow the Learning Management System Training Program

Develop others for career growth and enforce policies and procedures

Participate in local and national marketing initiatives and build sales

Maintain cleanliness and proper sanitation practices on the floor

Be certified in all four positions of the restaurant, communicate effectively, and act with urgency

Move or transport up to 50 lbs without assistance unless medical limitations apply (ADA compliant)

Shift Schedule

4‑hour shift

8‑hour shift

Day shift

Morning shift

Evening / closing shift

Benefits

Above‑average pay ($15‑18/hr plus $5‑7 tips)

Time & a half / Overtime

Paid training and paid bonus for certifications (full‑time crew members)

IRA match (full‑time crew members)

Health, vision, & dental insurance (full‑time crew members)

Weekly flexible schedule

Free sub per shift

50% off merchandise

Qualifications

High‑school degree or equivalent

1 year QSR experience preferred

Must be 18 years or older to operate the slicer

Serve Safe Certification – Food Handler

Requires reliable transportation

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