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Tata Consultancy Service Limited

M365 SME Lead

Tata Consultancy Service Limited, Culver City, California, United States, 90232

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Must Have Technical / Functional Skills

O365 Administration, Mobile Device Management, Security Expert, eDiscovery expert, hands‑on‑on PowerShell

Migration (Tenant to tenant) using through Bittitan etc.

Exchange Online, Exchange On prem (Hybrid Deployments)

Mobile Device Management and Migration

Microsoft Teams Admin and implementation

Azure AD Connect and Active directory Federation Services

Faxination Services

Email Firewall Solutions like Cisco Ironport ,Proofpoint, Tumbleweed and Symantec Brightmail .

Microsoft 365 platform product suites.

Identity and federation services.

Cloud security.

Tenant to Tenant migration approach and steps

Skill In :

Strong interpersonal skills are required. Ability to work effectively with team members, clients and other areas of the IT environment

Implementing and migrating of : Azure AD, Office 365 (Exchange Online, SharePoint Online, OneDrive, Microsoft Teams), Office 365 Coexistence / Hybrid Configuration, Office 365 Azure AD Connect and ADFS

Migration of emails from lotus domino servers to Exchange On‑premise and Exchange Online Environments

Migration of MobileIron MDM solution to MDM Intune

Azure administration and Integration of Apps

Configuration of ATP, Content search and eDiscovery and Retention policies

Configuration and implementation of Windows Defender for Window 10 system

Configuration and implementation of Microsoft Team

Good Expertise on Autopilot

Ability To :

Work effectively with team members, clients and other areas of IT

Take initiative and work with minimal supervision.

Handle multiple tasks and be flexible in a fast paced environment

Deliver on time

Roles & Responsibilities System Engineering : 50%

Design, implement and manage M365 services in accordance with global and SPE security policy requirements.

Responsible for the Tenant to Tenant migration solution, steps, approach, governance, risk and compliance (GRC) of the M365 platform.

Monitor and troubleshoot M365 platform issues, ensuring optimal performance and availability.

Manage outages, identify root cause a nalysis and resolve all M365 platform issues within allowed service levels.

Proactively identify and remediate security risks pertaining to the platform and product suites.

Develop and maintain documentation for M365 configurations, processes, and best practices.

Collaborate with IT and business units to gather requirements and deliver tailored solutions that enhance productivity. Other M365 services knowledge like Teams, Sharepoint, One Drive etc.

Stay current with Microsoft 365 updates and features, recommending continuous improvements and new functionalities. Powershell Script and Infrastructure as a code knowledge

Lead in cross-functional projects and contribute to strategic planning for future M365 initiatives.

Develop key performance metrics to drive business value of IT.

Conduct user training and provide technical support to ensure effective use of M365 tools, What type of different migration tool used.

IT Operations Support : 20%

Primarily responsible for SPEs M365 tenant.

Manage outages, identify root cause, and resolve all M365 issues within allowed service levels.

Participate in the change control processes.

Participate in the development of operational procedures and policies.

Communicate change requests, issues and resolutions, event status as well other important matters to all areas of IT and customer departments.

Identify, resolve and elevate business issues as appropriate. Maintain Global Admin access, restrict access.

Escalation point for operations support team.

Manage after hours and on‑call support.

Develop and maintain project plans for medium to large sized M365 projects : 15% High level Tenant to Tenant migration approach and steps

Provide oral and written status reports to IT management and customers : 15% Salary Range :

$100,000-$140,000 a year

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