Texas Health and Human Services
Accountant III – Research
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Job Details Date Posted: Dec 12, 2025 Location: Austin, TX 78751 Job Title: Accountant III Functional Title: Accountant III – Research Agency: Health & Human Services Comm Department: HHSC Accounting Posting Number: 11735 Closing Date: 01/09/2026 Salary Group: TEXAS-B-18 Salary Range: $4,500.00 - $4,725.00 Pay Frequency: Monthly Shift: Day (First) Travel: Up to 20% FLSA Classification: Nonexempt Employment Type: Full Time (Regular) Telework: Not Eligible for Telework Job Location City: Austin Job Location Address: 4601 W GUADALUPE ST Seniority level: Mid‑Senior level Industries: Government Administration
Responsibilities
Receive and prepare refund requests, fund moves, claim setups, and additional requests sent in via email and USPS.
Process and keep all client information remitted to the agency confidential.
Research, analyze, sort, and process financial data utilizing multiple client-based accounting systems.
Backup additional tasks and areas of Accounts Receivable (AR) as assigned by management.
Perform all tasks in accordance with Federal and State guidelines managed by Senate Bill 245. Funds must be deposited within 72 hours of receipt.
Communicate with internal and external accounting teams via phone, email, and MS Teams meetings to prepare and process fund move requests, claim setups, refunds, and any additional incoming tasks.
Answer incoming client calls and make outbound phone calls regarding client account information.
Verify the accuracy of client account information and request workflow logs to address discrepancies.
Monitor the progress of workflow log requests from clients in the Accounts Receivable Tracking System (ARTS).
Job Description Performs moderately complex (journey-level) accounting work. Works under general supervision, with limited latitude for the use of initiative and independent judgment.
Essential Job Functions
Prepare refund requests, SARS, and fund moves sent to the ARTS Corrections inbox. Billing, collections, reconciliation, and late fee assessments for Access Rules (50%).
Complete Provider Claim setups sent to ARTS Claims inbox (5%).
Assist with State Reviews, one‑time debit requests from Supplemental Nutrition Assistance Program (SNAP) and other requests sent to ARTS Projects inbox (15%).
Process returned mail and requests from clients including address changes, deceased client updates, complete client case/payment history requests, Fair Hearing Appeal requests, disputes of liability, documentation, retrieve after‑hours voicemails, and return client calls as needed. Process Treasury Offset Program (TOP) and Inspector General (IG) repayment agreements (10%).
Backup tasks such as answering incoming calls determined by management, taking inbound collection calls, responding to inquiries from clients who were overpaid by SNAP or TANF benefits, providing account information using various databases, creating and monitoring client workflow logs via ARTS, making outbound return calls, verifying client account accuracy, updating information, and assisting with new ARTS user setups, password resets, TOP file uploads/downloads, and pending TOP collection lists (10%).
Cross‑train in other areas of the Accounts Receivable Department to aid as a backup (5%).
Work on special assignments as determined by management to accommodate business needs and deadlines (5%).
Knowledge, Skills, and Abilities (KSA)
Knowledge in billing, collections, research, customer service, reconciliation, cash handling, or fund processing and knowledge of policies and procedures for handling funds including reconciliation.
Skill in the use of office equipment, computers, and various software applications.
Skill in problem identification and resolution.
Ability to interpret and apply accounting data and work accurately with numerical detail.
Ability to work within established deadlines and prepare accurate reports.
Ability to communicate effectively and professionally with clients, providers, agency staff, and others.
Ability to work under moderate supervision with limited latitude for the use of initiative and independent judgment.
Initial Screening Criteria (ISC)
Minimum 3 years of billing, collections, financial research, accounting, finance, or cash‑handling experience in a related field. State or Governmental accounting preferred.
Experience using automated accounting or customer database systems.
Experience using MS Office Suite (Word, Excel, Outlook, Teams).
Excellent written communications as observed by detail and completeness of information provided on the state application.
Graduated from High School or equivalent.
Additional Information
Ability to work closely on a team with varying personalities to meet hard deadlines in an ever‑changing environment.
Demonstrate professionalism, consideration, and respect for others in the workplace.
Ability to remain calm and composed in stressful work situations.
Shift time is weekdays, in office, from 8:00 AM to 5:00 PM.
This job is not eligible to telework.
ADA Accommodations In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the online application, contact the HHS Employee Service Center at 1‑888‑894‑4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre‑Employment Checks And Work Eligibility Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E‑Verify. You must bring your I‑9 documentation with you on your first day of work.
Telework Disclaimer This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Nearest Major Market Austin
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Job Details Date Posted: Dec 12, 2025 Location: Austin, TX 78751 Job Title: Accountant III Functional Title: Accountant III – Research Agency: Health & Human Services Comm Department: HHSC Accounting Posting Number: 11735 Closing Date: 01/09/2026 Salary Group: TEXAS-B-18 Salary Range: $4,500.00 - $4,725.00 Pay Frequency: Monthly Shift: Day (First) Travel: Up to 20% FLSA Classification: Nonexempt Employment Type: Full Time (Regular) Telework: Not Eligible for Telework Job Location City: Austin Job Location Address: 4601 W GUADALUPE ST Seniority level: Mid‑Senior level Industries: Government Administration
Responsibilities
Receive and prepare refund requests, fund moves, claim setups, and additional requests sent in via email and USPS.
Process and keep all client information remitted to the agency confidential.
Research, analyze, sort, and process financial data utilizing multiple client-based accounting systems.
Backup additional tasks and areas of Accounts Receivable (AR) as assigned by management.
Perform all tasks in accordance with Federal and State guidelines managed by Senate Bill 245. Funds must be deposited within 72 hours of receipt.
Communicate with internal and external accounting teams via phone, email, and MS Teams meetings to prepare and process fund move requests, claim setups, refunds, and any additional incoming tasks.
Answer incoming client calls and make outbound phone calls regarding client account information.
Verify the accuracy of client account information and request workflow logs to address discrepancies.
Monitor the progress of workflow log requests from clients in the Accounts Receivable Tracking System (ARTS).
Job Description Performs moderately complex (journey-level) accounting work. Works under general supervision, with limited latitude for the use of initiative and independent judgment.
Essential Job Functions
Prepare refund requests, SARS, and fund moves sent to the ARTS Corrections inbox. Billing, collections, reconciliation, and late fee assessments for Access Rules (50%).
Complete Provider Claim setups sent to ARTS Claims inbox (5%).
Assist with State Reviews, one‑time debit requests from Supplemental Nutrition Assistance Program (SNAP) and other requests sent to ARTS Projects inbox (15%).
Process returned mail and requests from clients including address changes, deceased client updates, complete client case/payment history requests, Fair Hearing Appeal requests, disputes of liability, documentation, retrieve after‑hours voicemails, and return client calls as needed. Process Treasury Offset Program (TOP) and Inspector General (IG) repayment agreements (10%).
Backup tasks such as answering incoming calls determined by management, taking inbound collection calls, responding to inquiries from clients who were overpaid by SNAP or TANF benefits, providing account information using various databases, creating and monitoring client workflow logs via ARTS, making outbound return calls, verifying client account accuracy, updating information, and assisting with new ARTS user setups, password resets, TOP file uploads/downloads, and pending TOP collection lists (10%).
Cross‑train in other areas of the Accounts Receivable Department to aid as a backup (5%).
Work on special assignments as determined by management to accommodate business needs and deadlines (5%).
Knowledge, Skills, and Abilities (KSA)
Knowledge in billing, collections, research, customer service, reconciliation, cash handling, or fund processing and knowledge of policies and procedures for handling funds including reconciliation.
Skill in the use of office equipment, computers, and various software applications.
Skill in problem identification and resolution.
Ability to interpret and apply accounting data and work accurately with numerical detail.
Ability to work within established deadlines and prepare accurate reports.
Ability to communicate effectively and professionally with clients, providers, agency staff, and others.
Ability to work under moderate supervision with limited latitude for the use of initiative and independent judgment.
Initial Screening Criteria (ISC)
Minimum 3 years of billing, collections, financial research, accounting, finance, or cash‑handling experience in a related field. State or Governmental accounting preferred.
Experience using automated accounting or customer database systems.
Experience using MS Office Suite (Word, Excel, Outlook, Teams).
Excellent written communications as observed by detail and completeness of information provided on the state application.
Graduated from High School or equivalent.
Additional Information
Ability to work closely on a team with varying personalities to meet hard deadlines in an ever‑changing environment.
Demonstrate professionalism, consideration, and respect for others in the workplace.
Ability to remain calm and composed in stressful work situations.
Shift time is weekdays, in office, from 8:00 AM to 5:00 PM.
This job is not eligible to telework.
ADA Accommodations In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the online application, contact the HHS Employee Service Center at 1‑888‑894‑4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre‑Employment Checks And Work Eligibility Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E‑Verify. You must bring your I‑9 documentation with you on your first day of work.
Telework Disclaimer This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Nearest Major Market Austin
#J-18808-Ljbffr