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Hutchinson Automotive Group

Automotive Service Manager

Hutchinson Automotive Group, Forsyth, Georgia, United States, 31029

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Automotive Service Manager

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Hutchinson Automotive Group .

Pay Range Base pay range: $120,000 – $150,000 per year.

Benefits

High potential earnings!

Health, dental and vision plans

401(k) plan

Paid vacation

Professional, fast‑paced, fun and friendly work environment

Responsibilities

Oversee the service department, technicians, service advisors, service call center, valet, and service lane.

Motivate, train, develop, and reward employees.

Forecast sales, gross profits, and expenses.

Observe, encourage, and inspire advisors to secure customer loyalty.

Attend manager meetings and conduct weekly service department meetings.

Maintain a national‑average or higher CSI score and follow up on all guest issues to ensure satisfaction.

Work with the Parts Manager to ensure timely turnaround of parts for internal jobs.

Train all advisors, technicians, and valets on dealership procedures.

Manage technician productivity, working with the shop foreman to ensure vehicles are serviced properly and timely.

Interact with outside vendors and other dealership management.

Develop and execute effective customer relations policies to ensure excellent CSI.

Requirements

At least 3–5 years of automotive service management experience.

Service technician experience or strong technical aptitude.

Broad knowledge of new vehicle technologies and mechanical operations.

Excellent customer service skills.

Ability to manage, motivate, and develop a team.

Analytical, problem‑solving, and multi‑tasking abilities.

Self‑motivated and enthusiastic presence in a team environment.

Strong written and communication skills.

Experience with CDK or other automotive software.

Working knowledge of Microsoft Office.

Consistent and stable work history.

Valid driver’s license and clean driving record.

Professional appearance and work ethic.

Minimum high school diploma or GED equivalent.

Must be authorized to work in the U.S. without sponsorship and be a current resident.

Must pass pre‑employment testing, including background checks, MVR, and drug screening.

All applications will be held in strict confidence.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Management and Manufacturing

Industry Motor Vehicle Manufacturing

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