Automotive Search Group
Automotive Service Manager (Luxury)
Automotive Search Group, Bloomington, Minnesota, United States
Automotive Service Manager - Hennepin County, MN
www.automotivesearchgroup.com
Automotive Service Director needed for luxury import dealership in Hennepin County, MN. The successful candidate is a proven automotive Service Manager who is process driven, consistent, and a great mentor to their team. This is an excellent opportunity for a motivated leader who knows how to drive business, brings energy and focus to the department, and enjoys building a strong team and positive culture focused on long-term success. The dealership offers a beautiful facility, stable upper management, positive working conditions. It is important that the Service Manager hired believes in providing a great customer experience so that customer retention and CSI are in the green. Moreover, the dealer is seeking a proactive Service Director who can grow the department and increase gross profit, as there is untapped opportunity. The successful candidate will be a hands‑on leader who leads by example, builds strong teams, and serves as a resource for their employees. Experience with CDK is a plus, but not required. Must be professional in both dress and demeanor. Excellent schedule, Monday - Friday.
Responsibilities:
Oversee the day-to-day operations of the service department
Create and implement processes to increase efficiency, customer satisfaction, and profitability in the service department.
Set a clear vision for the Service Department to achieve targeted performance goals.
Hold daily and weekly meetings for the department, as well as 1:1s with individual team members
Ensure the department has green CSI through building and maintaining relationships with customers and ensuring that they receive high-quality service.
Oversee the Service Advisors and ensure that ROs are written up and closed out in a timely manner.
Manage and supervise the service technicians, ensuring that all work is performed to the highest standards and within established timelines.
Provide training to service technicians to help them improve their skills and knowledge.
Recruit, interview and train service staff; handle performance reviews
Create an exceptional customer experience to drive customer loyalty
Develop and manage budgets and operating plans for the service department, monitoring performance and making adjustments as needed.
Maintain a high level of knowledge about the latest automotive technologies and stay current on industry trends.
Collaborate with other departments within the dealership to ensure seamless and efficient operations.
Monitor/control all warranty activity to ensure compliance with policies and procedures
Ensure the Service area is customer‑ready with proper displays and information
Other duties as required
Compensation/Benefits:
Compensation range will be in the $125,000-$150,000 range depending on experience, performance, and maintaining good CSI.
Benefits package provided including health and 401(K)
Monday - Friday schedule
(dept is open on Saturdays but the Service Manager is not required to work Saturdays)
How To Apply:
Please apply with your most recent resume at www.automotivesearchgroup.com, or call Dave at 508-620-6300.
ASG honors confidentiality and will never contact your current employer or put your current job in jeopardy!
*all resume submissions will be kept in the strictest confidence*
#J-18808-Ljbffr
www.automotivesearchgroup.com
Automotive Service Director needed for luxury import dealership in Hennepin County, MN. The successful candidate is a proven automotive Service Manager who is process driven, consistent, and a great mentor to their team. This is an excellent opportunity for a motivated leader who knows how to drive business, brings energy and focus to the department, and enjoys building a strong team and positive culture focused on long-term success. The dealership offers a beautiful facility, stable upper management, positive working conditions. It is important that the Service Manager hired believes in providing a great customer experience so that customer retention and CSI are in the green. Moreover, the dealer is seeking a proactive Service Director who can grow the department and increase gross profit, as there is untapped opportunity. The successful candidate will be a hands‑on leader who leads by example, builds strong teams, and serves as a resource for their employees. Experience with CDK is a plus, but not required. Must be professional in both dress and demeanor. Excellent schedule, Monday - Friday.
Responsibilities:
Oversee the day-to-day operations of the service department
Create and implement processes to increase efficiency, customer satisfaction, and profitability in the service department.
Set a clear vision for the Service Department to achieve targeted performance goals.
Hold daily and weekly meetings for the department, as well as 1:1s with individual team members
Ensure the department has green CSI through building and maintaining relationships with customers and ensuring that they receive high-quality service.
Oversee the Service Advisors and ensure that ROs are written up and closed out in a timely manner.
Manage and supervise the service technicians, ensuring that all work is performed to the highest standards and within established timelines.
Provide training to service technicians to help them improve their skills and knowledge.
Recruit, interview and train service staff; handle performance reviews
Create an exceptional customer experience to drive customer loyalty
Develop and manage budgets and operating plans for the service department, monitoring performance and making adjustments as needed.
Maintain a high level of knowledge about the latest automotive technologies and stay current on industry trends.
Collaborate with other departments within the dealership to ensure seamless and efficient operations.
Monitor/control all warranty activity to ensure compliance with policies and procedures
Ensure the Service area is customer‑ready with proper displays and information
Other duties as required
Compensation/Benefits:
Compensation range will be in the $125,000-$150,000 range depending on experience, performance, and maintaining good CSI.
Benefits package provided including health and 401(K)
Monday - Friday schedule
(dept is open on Saturdays but the Service Manager is not required to work Saturdays)
How To Apply:
Please apply with your most recent resume at www.automotivesearchgroup.com, or call Dave at 508-620-6300.
ASG honors confidentiality and will never contact your current employer or put your current job in jeopardy!
*all resume submissions will be kept in the strictest confidence*
#J-18808-Ljbffr