Cayuga Centers
Posted Monday, December 22, 2025 at 5:00 AM
Cayuga Centers
is
hiring immediately
for
Assistant Director of
C ase Management!
Earn: $71,000 - $73,000/annually
Location: New York City, NY
About Cayuga Centers Cayuga Centers is an accredited non‑profit, human services agency dedicated to family support and preservation, trauma‑informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high‑quality and innovative services to individuals, children, youth and families. We have program offices in 8 states and serve over 10,000 individuals and families. Join us!
At Cayuga Centers, we embrace diversity, equity, inclusion, and belonging. We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.
Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws.
About the Program and Assistant Director of Case Management Position:
Our Transitional Foster Care Program for Unaccompanied Children (UC), overseen by the Office of Refugee Resettlement (ORR), ensures the well‑being and safety of unaccompanied children (ages 0‑17) who cross the US border without an adult. Unlike traditional congregate care settings, our approach involves placing unaccompanied children in foster homes while diligently searching for and assessing potential sponsors identified in the US. During their stay with us, we provide medical care, case management, engaging life skills classes, and essential mental health services.
Under the supervision of the Director of Case Management, the Assistant Director of Case Management will assist in the oversite of Case Managers working within the Unaccompanied Children Program. This staff will audit the qualify of the case management procedures to ensure consistent and high‑quality services for all youth.
How you will get to use your skills as Assistant Director of Case Management….
Coordinate and oversee each minor's initial intake requirements, assessments, individual service plan, family reunification, and discharge
Train, supervise, and manage the daily operations of up to 12 Case Managers at a given time
Responsible for case management services for the unaccompanied children assigned to your team; carry as small caseload (as assigned)
Submit daily Office of Refugee Resettlement (ORR) required reports. Ensure all services provided to each minor are properly documented in each case file and UC Portal
Respond to client emergencies within our outside of scheduled work hours
Provide biweekly supervision to each Case Manager
Participate in weekly staffing meetings with Clinicians, Unification specialist, Case Managers, Case Coordinators, and other ORR staff
Required Experience for Assistant Director of Case Management:
Master's degree in a relevant behavioral/social sciences field preferred
Bachelor's degree in social work, counseling, education, or other human services profession required
NYC ACS or private agency child welfare experience required
Familiarity with OCFS, OPWDD, OMH, the ORR Network, and other relevant municipal and state agencies
Strong skills in Microsoft Office, including Word, Excel, PowerPoint, and Outlook applications
Flexibility to work when families are available to meet
Ability to work well with people from many cultures, including recent immigrants, non‑English speakers, and LGBTQ children
Ability to travel to other agency locations
Valid NYS Driver's License preferred
Physical Requirements for Assistant Director of Case Management:
Computer work requires sitting at a desk for long periods of time
Time on your feet for up to several hours a day
Ability to commute via public transportation for lengthy periods of time (i.e., train, plane, car)
Walk up/down stairs
Ability to travel to various required locations
Schedule for Assistant Director of Case Management: Exempt
Regular hours Monday - Friday, 9:00am - 5:00pm
Must be flexible to meet program needs
Evening and weekend may be required
Why Cayuga Centers?
Certified Great Place to Work ®
Council on Accreditation (COA) Accredited
Implement best practices and evidence‑based interventions
Committed to employee professional development and advancement
We embrace change, innovation, and opportunities
Our diverse workforce acts and leads with human sensitivity and respect
Large and growing national footprint
Benefits for Assistant Director of Case Management:
160 hours of Vacation
10 Holidays, 3 Personal Days, Medical Appointment Time
Public Service Loan Forgiveness Eligible Employer
Medical, dental, and vision insurance
Pet and Legal Insurance
Employee Assistance Program
FSA, Transit, and Parking savings accounts
Supplemental life insurance, critical illness, and enhanced short‑term disability benefits
#J-18808-Ljbffr
Cayuga Centers
is
hiring immediately
for
Assistant Director of
C ase Management!
Earn: $71,000 - $73,000/annually
Location: New York City, NY
About Cayuga Centers Cayuga Centers is an accredited non‑profit, human services agency dedicated to family support and preservation, trauma‑informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high‑quality and innovative services to individuals, children, youth and families. We have program offices in 8 states and serve over 10,000 individuals and families. Join us!
At Cayuga Centers, we embrace diversity, equity, inclusion, and belonging. We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.
Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws.
About the Program and Assistant Director of Case Management Position:
Our Transitional Foster Care Program for Unaccompanied Children (UC), overseen by the Office of Refugee Resettlement (ORR), ensures the well‑being and safety of unaccompanied children (ages 0‑17) who cross the US border without an adult. Unlike traditional congregate care settings, our approach involves placing unaccompanied children in foster homes while diligently searching for and assessing potential sponsors identified in the US. During their stay with us, we provide medical care, case management, engaging life skills classes, and essential mental health services.
Under the supervision of the Director of Case Management, the Assistant Director of Case Management will assist in the oversite of Case Managers working within the Unaccompanied Children Program. This staff will audit the qualify of the case management procedures to ensure consistent and high‑quality services for all youth.
How you will get to use your skills as Assistant Director of Case Management….
Coordinate and oversee each minor's initial intake requirements, assessments, individual service plan, family reunification, and discharge
Train, supervise, and manage the daily operations of up to 12 Case Managers at a given time
Responsible for case management services for the unaccompanied children assigned to your team; carry as small caseload (as assigned)
Submit daily Office of Refugee Resettlement (ORR) required reports. Ensure all services provided to each minor are properly documented in each case file and UC Portal
Respond to client emergencies within our outside of scheduled work hours
Provide biweekly supervision to each Case Manager
Participate in weekly staffing meetings with Clinicians, Unification specialist, Case Managers, Case Coordinators, and other ORR staff
Required Experience for Assistant Director of Case Management:
Master's degree in a relevant behavioral/social sciences field preferred
Bachelor's degree in social work, counseling, education, or other human services profession required
NYC ACS or private agency child welfare experience required
Familiarity with OCFS, OPWDD, OMH, the ORR Network, and other relevant municipal and state agencies
Strong skills in Microsoft Office, including Word, Excel, PowerPoint, and Outlook applications
Flexibility to work when families are available to meet
Ability to work well with people from many cultures, including recent immigrants, non‑English speakers, and LGBTQ children
Ability to travel to other agency locations
Valid NYS Driver's License preferred
Physical Requirements for Assistant Director of Case Management:
Computer work requires sitting at a desk for long periods of time
Time on your feet for up to several hours a day
Ability to commute via public transportation for lengthy periods of time (i.e., train, plane, car)
Walk up/down stairs
Ability to travel to various required locations
Schedule for Assistant Director of Case Management: Exempt
Regular hours Monday - Friday, 9:00am - 5:00pm
Must be flexible to meet program needs
Evening and weekend may be required
Why Cayuga Centers?
Certified Great Place to Work ®
Council on Accreditation (COA) Accredited
Implement best practices and evidence‑based interventions
Committed to employee professional development and advancement
We embrace change, innovation, and opportunities
Our diverse workforce acts and leads with human sensitivity and respect
Large and growing national footprint
Benefits for Assistant Director of Case Management:
160 hours of Vacation
10 Holidays, 3 Personal Days, Medical Appointment Time
Public Service Loan Forgiveness Eligible Employer
Medical, dental, and vision insurance
Pet and Legal Insurance
Employee Assistance Program
FSA, Transit, and Parking savings accounts
Supplemental life insurance, critical illness, and enhanced short‑term disability benefits
#J-18808-Ljbffr