State of Tennessee
LICENSING SPECIALIST 3 - 12312025-73995
State of Tennessee, Nashville, Tennessee, United States
LICENSING SPECIALIST 3
Job ID: 12312025-73995
Location: Nashville, TN. Department: Wildlife Resources Agency, Davidson County.
Position type: Full-time. Working title: Quota Hunt Coordinator. On-site location.
Qualifications High school diploma or equivalent. Three years of full-time experience in customer service, software testing, validation of software results, or detailed computer analysis and reporting.
Responsibilities
Proofs all printed and online instruction and information pertaining to quota hunts. Coordinates with each hunt application process with Wildlife Management staff to ensure accuracy. Releases quota hunt information for advertisement, online posting, and/or printing prior to opening application date for each hunt.
Tests each aspect of the quota hunt program to verify proper functionality. Coordinates with licensing management and software vendor to correct any defects in programming prior to opening application date for each quota hunt.
Answer incoming phone calls and other customer inquiries related to quota hunt rules, application processes, and results. Assist customers with resolving issues in the application process.
Run validation tests to ensure draw functioned properly. Submit validated testing materials to obtain authorization for finalization. Publish drawing results.
Send notifications of draw results to applicants. Coordinate printing of permits for applicants selected through the draw process.
Assists licensing management with troubleshooting software system issues. Create trouble tickets for the vendor and monitor status of tickets and problem resolution.
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Location: Nashville, TN. Department: Wildlife Resources Agency, Davidson County.
Position type: Full-time. Working title: Quota Hunt Coordinator. On-site location.
Qualifications High school diploma or equivalent. Three years of full-time experience in customer service, software testing, validation of software results, or detailed computer analysis and reporting.
Responsibilities
Proofs all printed and online instruction and information pertaining to quota hunts. Coordinates with each hunt application process with Wildlife Management staff to ensure accuracy. Releases quota hunt information for advertisement, online posting, and/or printing prior to opening application date for each hunt.
Tests each aspect of the quota hunt program to verify proper functionality. Coordinates with licensing management and software vendor to correct any defects in programming prior to opening application date for each quota hunt.
Answer incoming phone calls and other customer inquiries related to quota hunt rules, application processes, and results. Assist customers with resolving issues in the application process.
Run validation tests to ensure draw functioned properly. Submit validated testing materials to obtain authorization for finalization. Publish drawing results.
Send notifications of draw results to applicants. Coordinate printing of permits for applicants selected through the draw process.
Assists licensing management with troubleshooting software system issues. Create trouble tickets for the vendor and monitor status of tickets and problem resolution.
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