US Fertility
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Patient Services Representative
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US Fertility
Enjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.
We have an immediate opening for a full‑time Patient Service Representative to join our team in Annapolis, MD. The schedule is Monday‑Friday from 6:30 AM–3:30 PM and 1–2 holidays per year. The pay range for this position is $20 to $23 per hour.
How You’ll Contribute
Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
Optimize patients’ satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly
Schedule appointments
Address customer/patient issues and insure effective short‑term and long‑term resolution
Provide timely feedback to the practice regarding service failures or patient concerns
Consult with patients regarding their benefits, coverage and financial options
Greet patients and visitors to the office and provide a high level of customer service
What You’ll Bring
Minimum 2 years of applicable work experience
High School diploma required
Extensive knowledge of insurance/benefits, medical terminology and medical billing
Experience working in an OB/GYN office is a plus
Strong communication skills, independent worker, detail‑oriented, computer savvy
High level of customer service essential
More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.
What We Offer
Full‑Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance‑based bonus opportunities, generous paid time off, and paid holidays
Part‑Time Employees: 401(k) with company match and performance‑based bonus opportunities
Per Diem Employees: 401(k) with company match
At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values – Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) – guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!
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Patient Services Representative
role at
US Fertility
Enjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.
We have an immediate opening for a full‑time Patient Service Representative to join our team in Annapolis, MD. The schedule is Monday‑Friday from 6:30 AM–3:30 PM and 1–2 holidays per year. The pay range for this position is $20 to $23 per hour.
How You’ll Contribute
Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
Optimize patients’ satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly
Schedule appointments
Address customer/patient issues and insure effective short‑term and long‑term resolution
Provide timely feedback to the practice regarding service failures or patient concerns
Consult with patients regarding their benefits, coverage and financial options
Greet patients and visitors to the office and provide a high level of customer service
What You’ll Bring
Minimum 2 years of applicable work experience
High School diploma required
Extensive knowledge of insurance/benefits, medical terminology and medical billing
Experience working in an OB/GYN office is a plus
Strong communication skills, independent worker, detail‑oriented, computer savvy
High level of customer service essential
More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.
What We Offer
Full‑Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance‑based bonus opportunities, generous paid time off, and paid holidays
Part‑Time Employees: 401(k) with company match and performance‑based bonus opportunities
Per Diem Employees: 401(k) with company match
At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values – Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) – guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!
#J-18808-Ljbffr