Crain Automotive Holdings, LLC
Kia Fayetteville General Sales Manager
Crain Automotive Holdings, LLC, Fayetteville, Arkansas, us, 72702
About the Role
Crain Kia of Fayetteville is seeking an experienced
General Sales Manager
who leads from the front, develops people, and runs a disciplined operation. This role is for a leader who believes sustained performance comes from
training, accountability, and strong inventory processes .
Key Responsibilities
Build and maintain a structured sales process that the entire team follows.
Train, coach, and develop Sales Managers and Sales Consultants daily.
Hold the sales leadership team accountable to activity, standards, and results.
Ensure consistency in execution across new, used, and internet operations.
Drive performance through inspection, follow-up, and continuous improvement.
Sales Training & Development
Lead daily and weekly training for sales staff and managers.
Coach managers on how to coach—not just desk deals.
Develop repeatable habits around meet-and-greet, fact-find, presentation, trial close, and follow-up.
Ensure new hires are onboarded, trained, and supported properly.
Leadership Accountability
Set clear expectations for Sales Managers and enforce them consistently.
Monitor floor activity, customer flow, and CRM engagement.
Inspect what is expected—guest sheets, TOs, follow-up, and closing discipline.
Address performance issues directly and constructively.
Used Vehicle & Reconditioning Oversight
Oversee the used‑vehicle reconditioning process from acquisition to frontline readiness.
Partner with service, parts, and inventory teams to reduce recon time and expense.
Ensure accurate RO stories, timely approvals, and clean handoffs.
Monitor recon aging, frontline turn time, and vehicle readiness standards.
Qualifications
Proven experience as a GSM or Senior Sales Leader in a dealership environment.
Strong background in training and developing sales teams.
Demonstrated ability to hold managers accountable without creating chaos.
Hands‑on experience managing used car inventory and reconditioning processes.
Organized, process‑driven, and disciplined in execution.
Professional leadership style with clear communication.
Why Crain Kia of Fayetteville
Stable ownership and leadership team.
A culture focused on process over panic.
Opportunity to build, refine, and lead—not inherit dysfunction.
Competitive compensation tied to performance and results.
Long‑term career growth within the Crain Automotive Group.
Success Metrics
Sales managers actively coaching on the floor.
Salespeople following a consistent, trained process.
Faster recon cycles and cleaner used‑car execution.
Improved close rates, CSI, and gross retention.
Clear standards—and leaders held to them.
Leadership Fit This role is ideal for a leader who wants to build people, protect process, and create sustainable results. Apply with confidence if this sounds like how you already lead.
#J-18808-Ljbffr
General Sales Manager
who leads from the front, develops people, and runs a disciplined operation. This role is for a leader who believes sustained performance comes from
training, accountability, and strong inventory processes .
Key Responsibilities
Build and maintain a structured sales process that the entire team follows.
Train, coach, and develop Sales Managers and Sales Consultants daily.
Hold the sales leadership team accountable to activity, standards, and results.
Ensure consistency in execution across new, used, and internet operations.
Drive performance through inspection, follow-up, and continuous improvement.
Sales Training & Development
Lead daily and weekly training for sales staff and managers.
Coach managers on how to coach—not just desk deals.
Develop repeatable habits around meet-and-greet, fact-find, presentation, trial close, and follow-up.
Ensure new hires are onboarded, trained, and supported properly.
Leadership Accountability
Set clear expectations for Sales Managers and enforce them consistently.
Monitor floor activity, customer flow, and CRM engagement.
Inspect what is expected—guest sheets, TOs, follow-up, and closing discipline.
Address performance issues directly and constructively.
Used Vehicle & Reconditioning Oversight
Oversee the used‑vehicle reconditioning process from acquisition to frontline readiness.
Partner with service, parts, and inventory teams to reduce recon time and expense.
Ensure accurate RO stories, timely approvals, and clean handoffs.
Monitor recon aging, frontline turn time, and vehicle readiness standards.
Qualifications
Proven experience as a GSM or Senior Sales Leader in a dealership environment.
Strong background in training and developing sales teams.
Demonstrated ability to hold managers accountable without creating chaos.
Hands‑on experience managing used car inventory and reconditioning processes.
Organized, process‑driven, and disciplined in execution.
Professional leadership style with clear communication.
Why Crain Kia of Fayetteville
Stable ownership and leadership team.
A culture focused on process over panic.
Opportunity to build, refine, and lead—not inherit dysfunction.
Competitive compensation tied to performance and results.
Long‑term career growth within the Crain Automotive Group.
Success Metrics
Sales managers actively coaching on the floor.
Salespeople following a consistent, trained process.
Faster recon cycles and cleaner used‑car execution.
Improved close rates, CSI, and gross retention.
Clear standards—and leaders held to them.
Leadership Fit This role is ideal for a leader who wants to build people, protect process, and create sustainable results. Apply with confidence if this sounds like how you already lead.
#J-18808-Ljbffr