Contact Center Manager | WFM & Data-Driven Growth Leader

A leading claims service provider is seeking a Contact Center Manager to oversee and optimize its operations. The ideal candidate will have over five years of experience in contact center management and a track record in workforce management, forecasting, and performance analytics. Responsibilities include designing contact center processes and leading a team to achieve service excellence. This role is based in San Antonio, TX or Chandler, AZ, offering a competitive salary between $66k and $85k depending on experience. #J-18808-Ljbffr