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Rock Valley Community Programs, Inc.

Program Support Specialist - PRN/On-Call

Rock Valley Community Programs, Inc., Janesville, Wisconsin, United States, 53546

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Program Support Specialist - PRN/On-Call Join to apply for the

Program Support Specialist - PRN/On-Call

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Rock Valley Community Programs, Inc.

Location: Rock Valley Community Programs, Inc. – Residential Services Department Reports to: Shift Supervisor Status: Non-Exempt

Make every shift count. Be the difference.

About the Role: At Rock Valley Community Programs, Inc., our Program Support Specialists (PSS) play a vital role in maintaining safety, accountability, and order within our Residential Reentry Program. Supporting up to 125 residents from the Wisconsin Department of Corrections, Federal Bureau of Prisons, and U.S. Probation, PSS team members ensure a secure environment while assisting clients on their journey of reintegration into the community.

If you’re dependable, integrity-driven, and thrive in a structured environment, we invite you to apply.

Key Responsibilities Security & Supervision

Conduct resident counts, facility walkthroughs, and room searches

Monitor surveillance systems and GPS tracking

Administer UA/BA testing

Enforce facility rules and maintain daily logs

Supervise visitor check‑ins and client sign‑ins/outs

Respond to crises and execute emergency protocols

Medication Oversight

Dispense and record medications accurately (training provided)

Communication & Reporting

Document incidents clearly and professionally

Check and respond to shift logs, emails, and phone communications

Collaborate with internal staff and external stakeholders

Resident Support

Facilitate intake processes and client orientations

Transport residents as needed using agency vehicles

Oversee recreational time, meals, and client accountability

Support daily operations through clerical tasks and supply distribution

What We’re Looking For

Strong judgment, problem‑solving, and communication skills

Ability to remain calm in high‑pressure situations

Working knowledge of computers, or willingness to learn

Prior experience in corrections, human services, or security is a plus

Valid driver’s license and clean driving record

Must complete pre‑employment physical, TB test, and drug screening (covered by RVCP)

Completion of CPR, First Aid, CBRF Fire Safety, and Choking training within 90 days

Physical Requirements

Must be able to sit, stand, and walk for extended periods

Occasionally lift/move up to 25 pounds

Reasonable accommodations available for qualified individuals

Why Join Us

Paid training and certifications

Meaningful, purpose‑driven work

Opportunities for growth and advancement

Supportive, mission‑focused team

Rock Valley Community Programs, Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status.

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