Animal Clinic of La Porte
Client Services Representative
Animal Clinic of La Porte, Torrance, California, United States, 90504
Plaza Del Amo Animal Hospital
Veterinary Receptionist
We are looking for a dynamic and experienced full‑time Veterinary Receptionist to join our customer service team. The ideal candidate will have great customer service skills, be professional, upbeat, friendly and comfortable using a computer. Previous veterinary experience preferred.
Plaza Del Amo Animal Hospital is a five‑doctor general practice, primarily seeing dogs and cats. We also provide a full‑service grooming department, day and long‑term boarding with luxury suites. We’re AAHA accredited ensuring our clients, patients and staff obtain top‑of‑the‑line medicine and customer service.
If you have a passion for animals and enjoy working with people, we would love to hear from you.
Qualifications
Have great people and customer service skills
Must be reliable, detail‑oriented person and compassionate
Veterinary Reception experience 1‑2 years required
Must be willing to work some weekends and flexible shifts
Must be 18 years old or older
Benefits
For full‑time associates medical, dental and vision insurance plans for you and your family
Paid vacation, sick days and holiday pay for full‑time employees
Free mental health sessions through support linc
401(k) with company matching
Employee pet discounts
Uniforms
Responsibilities
Warmly greet clients in‑person and over the phone, addressing inquiries related to veterinary care, boarding, and grooming services.
Schedule appointments for veterinary visits, boarding reservations, and grooming appointments.
Provide clients with information on pricing, service details, and availability.
Provide updates to pet owners about their animals’ well‑being as requested.
Handle inquiries and address concerns from pet owners professionally and courteously.
Detail oriented and multi‑tasking abilities.
Great work ethic and team player.
Handle incoming and outgoing email.
Process payments for visits, medications, food, grooming and boarding.
Go over wellness plans and provide billing estimates to clients.
Check in clients dropping off patients for daily procedures.
Process daily check‑in paperwork for patient procedures.
Able to work weekends, morning or afternoon shifts. 8‑hour shifts generally.
Ensure a welcoming and organized reception area.
Provide excellent customer service and help maintain a positive client experience.
Able to lift 35 lbs.
We are open Mon‑Friday 8am‑6pm and Saturday 8am‑4pm. The starting wage for this position is $17.89/hr, $20.00/hr. Compensation is negotiable & based on education, experience, and other relevant credentials.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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Veterinary Receptionist
We are looking for a dynamic and experienced full‑time Veterinary Receptionist to join our customer service team. The ideal candidate will have great customer service skills, be professional, upbeat, friendly and comfortable using a computer. Previous veterinary experience preferred.
Plaza Del Amo Animal Hospital is a five‑doctor general practice, primarily seeing dogs and cats. We also provide a full‑service grooming department, day and long‑term boarding with luxury suites. We’re AAHA accredited ensuring our clients, patients and staff obtain top‑of‑the‑line medicine and customer service.
If you have a passion for animals and enjoy working with people, we would love to hear from you.
Qualifications
Have great people and customer service skills
Must be reliable, detail‑oriented person and compassionate
Veterinary Reception experience 1‑2 years required
Must be willing to work some weekends and flexible shifts
Must be 18 years old or older
Benefits
For full‑time associates medical, dental and vision insurance plans for you and your family
Paid vacation, sick days and holiday pay for full‑time employees
Free mental health sessions through support linc
401(k) with company matching
Employee pet discounts
Uniforms
Responsibilities
Warmly greet clients in‑person and over the phone, addressing inquiries related to veterinary care, boarding, and grooming services.
Schedule appointments for veterinary visits, boarding reservations, and grooming appointments.
Provide clients with information on pricing, service details, and availability.
Provide updates to pet owners about their animals’ well‑being as requested.
Handle inquiries and address concerns from pet owners professionally and courteously.
Detail oriented and multi‑tasking abilities.
Great work ethic and team player.
Handle incoming and outgoing email.
Process payments for visits, medications, food, grooming and boarding.
Go over wellness plans and provide billing estimates to clients.
Check in clients dropping off patients for daily procedures.
Process daily check‑in paperwork for patient procedures.
Able to work weekends, morning or afternoon shifts. 8‑hour shifts generally.
Ensure a welcoming and organized reception area.
Provide excellent customer service and help maintain a positive client experience.
Able to lift 35 lbs.
We are open Mon‑Friday 8am‑6pm and Saturday 8am‑4pm. The starting wage for this position is $17.89/hr, $20.00/hr. Compensation is negotiable & based on education, experience, and other relevant credentials.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
#J-18808-Ljbffr