CRH Healthcare, LLC
Urgent Care Clinic Operations Practice Manager (CMA)
CRH Healthcare, LLC, Roswell, Georgia, United States, 30076
Urgent Care Clinic Operations Practice Manager (CMA)
Join to apply for the
Urgent Care Clinic Operations Practice Manager (CMA)
role at
CRH Healthcare, LLC
Roswell and Alpharetta Clinics
Are you an experienced healthcare leader looking for a dynamic and fast‑paced environment to grow your career and manage several teams across various locations? CRH, headquartered in Atlanta, GA, is a patient‑focused operator of urgent care centres in the Atlanta metro area. CRH’s centres are open seven days a week from 8am – 8pm and provide walk‑in care for injury, illness, and minor emergencies as well as family care to keep both parents and kids healthy.
This position reports to the Senior Director of Operations. Responsible for daily operations, enforcing policies and procedures, implementation and management of multiple urgent care centres. Coordinates and supervises the operation and duties of administrative and clerical staff while ensuring an overall outstanding patient experience.
Company Benefits & Perks
Employee flat‑rate medical services at CRH clinics
Medical, Dental, Vision Insurance
401(K) Match
Generous PTO Plan
Employee Assistance Program
Complimentary Financial Planning
Collaborative Work Environment
Growth Opportunities
Annual Merit Increases
Primary Responsibilities
Assure clinic is open and appropriately staffed during regularly scheduled hours and special events and that all facilities and equipment are available, operational, safe, and clean.
Select, train, supervise, and monitor the quality and production levels of site staff.
Develop monthly staff schedule, review time and attendance reports, and provide input to payroll calculation.
Assure cash drawer is balanced by front desk staff and prepare and make daily bank deposit.
Assure staff are adequately trained and equipped to perform their jobs.
Communicate and ensure compliance with company policies and procedures; address performance and disciplinary issues.
Resolve and approve billing holds, financial refunds and accounting corrections originating at the site.
Monitor supply inventories and ensure Clinic Coordinators order all supplies.
Interact with patients, review patient feedback, and address patient service issues.
Identify community marketing opportunities and engage staff in grassroots marketing.
Inspect and maintain records on facilities and equipment.
Coordinate facility and equipment maintenance and other vendor services.
Perform front‑end registration and/or clinical tasks as a back‑up in case of absence or high demand.
Key Requirements
College degree or equivalent.
At least 7 years of healthcare experience and at least 5 years of management experience or effectively equivalent, including multi‑clinic experience with 25+ staff.
Hands‑on clinical experience as a CMA or LPN is a plus.
Familiarity with medical billing systems and basic medical terminology.
Understand and be competent to perform the front desk registration and medical assistant position.
Complete training in HIPAA, basic medical coding, blood borne pathogens and other clinical/administrative issues.
Proficient in using and training others in common PC applications including Internet Explorer and Microsoft Office.
Superior patient service skills to handle escalated issues.
Ability to supervise, train, and evaluate new and current staff.
CRH Healthcare provides a professional work environment, a strong clinical support organization and a competitive compensation and benefits package.
CRH Healthcare an equal opportunity employer: M/F/D/V
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Management and Manufacturing
Industries: Hospitals and Health Care
Referrals increase your chances of interviewing at CRH Healthcare, LLC by 2x
Get notified about new Operations Manager jobs in Roswell, GA.
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Urgent Care Clinic Operations Practice Manager (CMA)
role at
CRH Healthcare, LLC
Roswell and Alpharetta Clinics
Are you an experienced healthcare leader looking for a dynamic and fast‑paced environment to grow your career and manage several teams across various locations? CRH, headquartered in Atlanta, GA, is a patient‑focused operator of urgent care centres in the Atlanta metro area. CRH’s centres are open seven days a week from 8am – 8pm and provide walk‑in care for injury, illness, and minor emergencies as well as family care to keep both parents and kids healthy.
This position reports to the Senior Director of Operations. Responsible for daily operations, enforcing policies and procedures, implementation and management of multiple urgent care centres. Coordinates and supervises the operation and duties of administrative and clerical staff while ensuring an overall outstanding patient experience.
Company Benefits & Perks
Employee flat‑rate medical services at CRH clinics
Medical, Dental, Vision Insurance
401(K) Match
Generous PTO Plan
Employee Assistance Program
Complimentary Financial Planning
Collaborative Work Environment
Growth Opportunities
Annual Merit Increases
Primary Responsibilities
Assure clinic is open and appropriately staffed during regularly scheduled hours and special events and that all facilities and equipment are available, operational, safe, and clean.
Select, train, supervise, and monitor the quality and production levels of site staff.
Develop monthly staff schedule, review time and attendance reports, and provide input to payroll calculation.
Assure cash drawer is balanced by front desk staff and prepare and make daily bank deposit.
Assure staff are adequately trained and equipped to perform their jobs.
Communicate and ensure compliance with company policies and procedures; address performance and disciplinary issues.
Resolve and approve billing holds, financial refunds and accounting corrections originating at the site.
Monitor supply inventories and ensure Clinic Coordinators order all supplies.
Interact with patients, review patient feedback, and address patient service issues.
Identify community marketing opportunities and engage staff in grassroots marketing.
Inspect and maintain records on facilities and equipment.
Coordinate facility and equipment maintenance and other vendor services.
Perform front‑end registration and/or clinical tasks as a back‑up in case of absence or high demand.
Key Requirements
College degree or equivalent.
At least 7 years of healthcare experience and at least 5 years of management experience or effectively equivalent, including multi‑clinic experience with 25+ staff.
Hands‑on clinical experience as a CMA or LPN is a plus.
Familiarity with medical billing systems and basic medical terminology.
Understand and be competent to perform the front desk registration and medical assistant position.
Complete training in HIPAA, basic medical coding, blood borne pathogens and other clinical/administrative issues.
Proficient in using and training others in common PC applications including Internet Explorer and Microsoft Office.
Superior patient service skills to handle escalated issues.
Ability to supervise, train, and evaluate new and current staff.
CRH Healthcare provides a professional work environment, a strong clinical support organization and a competitive compensation and benefits package.
CRH Healthcare an equal opportunity employer: M/F/D/V
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Management and Manufacturing
Industries: Hospitals and Health Care
Referrals increase your chances of interviewing at CRH Healthcare, LLC by 2x
Get notified about new Operations Manager jobs in Roswell, GA.
#J-18808-Ljbffr