Crossnore Communities for Children
Family Caseworker - Adoptions
Crossnore Communities for Children, Winston Salem, North Carolina, United States, 27104
Family Caseworker - Adoptions
Location & Schedule Winston‑Salem Campus; Full‑Time. Typical hours are 1st shift, Monday‑Friday, though the schedule is flexible based on client/family needs. This role blends office collaboration and remote flexibility - on‑site 2‑3 days a week with the option to work from home when not in the office or traveling to family homes. Travel will also include various areas/counties, an agency vehicle or mileage reimbursement is available.
Your Impact As our
Family Caseworker – Adoptions , you’ll play a pivotal role in helping children move from uncertainty into permanency. You’ll support prospective adoptive families, walk alongside them through the home study and placement process, and collaborate with our state and county partners to ensure every child is matched with a family who will walk with them for life.
Your work directly shapes a child’s future—and strengthens the broader fabric of resilience in our communities.
This role offers the rare opportunity to blend relationship‑building, clinical insight, compliance expertise, and creative problem‑solving within a supportive trauma‑informed care environment.
Benefits
Defined Contribution Benefits Plan including options for:
Health/Dental/Vision Insurance - $0 copay for mental health visits with our health insurance
Life, Short‑Term Disability, and Long‑Term Disability plans
Critical Illness and Accident coverage options
Flexible Spending Plan
401k with employer match (up to 6%)
Paid Parental Leave - Based on Tenure
Ongoing Training
20 Days PTO, 11 Paid Holidays
Education & Experience
Meets requirements for a Qualified Professional which are:
Master’s degree in a human services or related field from an accredited college or university and a minimum of one year supervised clinical experience working with children and families;
Bachelor’s degree in a human services field and two years’ experience with the current population;
or a Bachelor’s degree in a non‑human services field and four years’ experience with the current population.
Minimum of two years’ experience in working with children and families required
Prior foster care licensing and case management experience preferred
Prior adoptions experience preferred
Skills and Competencies
Working knowledge of child welfare, foster care, adoption, and mental health systems
Strong ability to build trust and maintain relationships with families, DSS partners, and community agencies
Discretion, independent decision‑making, and ethical judgment
Crisis response skills and comfort supporting families through emotionally complex situations
Cultural humility and the ability to work with individuals of all identities and backgrounds
Exceptional communication—written, verbal, and interpersonal
Strong organizational and multitasking skills
Proficiency with Microsoft Office, Google Workspace, and client data systems
Ability to maintain accurate records and documentation according to state standards
Comfort with public speaking, marketing, and representing Crossnore at community events
Creative thinking, flexibility, and a sense of humor
Valid driver’s license and willingness to travel
Commitment to trauma‑informed care and ongoing professional development
Key Responsibilities Family Licensing & Support
Provide regular supervision and support to foster/adoptive parents to ensure high‑quality care
Share educational resources and coach families on meeting children's developmental and educational needs
Complete licensing evaluations, quarterly visits, and annual assessments
Conduct required home visits following state licensing regulations
Support recruitment, training, and education of prospective adoptive families
Participate in a 24/7 on‑call rotation for crisis consultation
Collect and review outcome data relevant to licensing and adoption work
Adoption Services
Recruit and retain adoptive families through outreach, events, information nights, and community partnerships
Complete home studies, assessments, and written Pre‑placement Assessments
Prepare children and families for adoption, identifying strengths, challenges, and support needs
Provide excellent customer service to prospective families—by phone, email, and in person
Offer pre‑ and post‑adoption support to prevent disruption and promote permanency
Promote Crossnore’s adoption program across the region
Network with DSS and other agencies to present families for matching opportunities
Coordinate presentations, visits, placement activities, and post‑placement support
Maintain compliant and up‑to‑date documentation for all adoptive and pre‑adoptive families
Assist with reports, statistics, policies, procedures, and workflow improvements
Monitor adoption‑related expenses and revenue
Attend statewide and regional adoption‑focused meetings
Case Management
Provide thorough case management ensuring children's needs are met
Develop person‑centered plans, crisis plans, and service plans
Lead monthly Child & Family Team meetings
Attend staffings and clinical meetings to coordinate treatment
Supervise individualized therapeutic interventions
Provide monthly client contacts as required
Advocate for children by coordinating services and treatment planning
Documentation & Compliance
Maintain accurate, timely documentation according to state standards
Document supervisory meetings, corrective actions, family visits, training, and evaluations
Ensure licensing and personnel file compliance
Submit all required authorizations and paperwork on time
Maintain electronic records in EHR and Binti
Build strong working relationships with DSS, providers, and community partners
Communicate effectively, respond well to supervision, and work independently
Attend required meetings, assessments, and appointments
Serve on committees and community workgroups
Support public relations and outreach efforts
Perform other agency‑aligned duties as assigned
May involve engagement with clients and/or family members in crisis or exhibiting challenging behaviors requiring calm, trauma‑informed responses.
Note: This job ad is a summary of the position and its requirements. For a full list of responsibilities and qualifications, please refer to the detailed job description which can be sent to you upon request.
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Location & Schedule Winston‑Salem Campus; Full‑Time. Typical hours are 1st shift, Monday‑Friday, though the schedule is flexible based on client/family needs. This role blends office collaboration and remote flexibility - on‑site 2‑3 days a week with the option to work from home when not in the office or traveling to family homes. Travel will also include various areas/counties, an agency vehicle or mileage reimbursement is available.
Your Impact As our
Family Caseworker – Adoptions , you’ll play a pivotal role in helping children move from uncertainty into permanency. You’ll support prospective adoptive families, walk alongside them through the home study and placement process, and collaborate with our state and county partners to ensure every child is matched with a family who will walk with them for life.
Your work directly shapes a child’s future—and strengthens the broader fabric of resilience in our communities.
This role offers the rare opportunity to blend relationship‑building, clinical insight, compliance expertise, and creative problem‑solving within a supportive trauma‑informed care environment.
Benefits
Defined Contribution Benefits Plan including options for:
Health/Dental/Vision Insurance - $0 copay for mental health visits with our health insurance
Life, Short‑Term Disability, and Long‑Term Disability plans
Critical Illness and Accident coverage options
Flexible Spending Plan
401k with employer match (up to 6%)
Paid Parental Leave - Based on Tenure
Ongoing Training
20 Days PTO, 11 Paid Holidays
Education & Experience
Meets requirements for a Qualified Professional which are:
Master’s degree in a human services or related field from an accredited college or university and a minimum of one year supervised clinical experience working with children and families;
Bachelor’s degree in a human services field and two years’ experience with the current population;
or a Bachelor’s degree in a non‑human services field and four years’ experience with the current population.
Minimum of two years’ experience in working with children and families required
Prior foster care licensing and case management experience preferred
Prior adoptions experience preferred
Skills and Competencies
Working knowledge of child welfare, foster care, adoption, and mental health systems
Strong ability to build trust and maintain relationships with families, DSS partners, and community agencies
Discretion, independent decision‑making, and ethical judgment
Crisis response skills and comfort supporting families through emotionally complex situations
Cultural humility and the ability to work with individuals of all identities and backgrounds
Exceptional communication—written, verbal, and interpersonal
Strong organizational and multitasking skills
Proficiency with Microsoft Office, Google Workspace, and client data systems
Ability to maintain accurate records and documentation according to state standards
Comfort with public speaking, marketing, and representing Crossnore at community events
Creative thinking, flexibility, and a sense of humor
Valid driver’s license and willingness to travel
Commitment to trauma‑informed care and ongoing professional development
Key Responsibilities Family Licensing & Support
Provide regular supervision and support to foster/adoptive parents to ensure high‑quality care
Share educational resources and coach families on meeting children's developmental and educational needs
Complete licensing evaluations, quarterly visits, and annual assessments
Conduct required home visits following state licensing regulations
Support recruitment, training, and education of prospective adoptive families
Participate in a 24/7 on‑call rotation for crisis consultation
Collect and review outcome data relevant to licensing and adoption work
Adoption Services
Recruit and retain adoptive families through outreach, events, information nights, and community partnerships
Complete home studies, assessments, and written Pre‑placement Assessments
Prepare children and families for adoption, identifying strengths, challenges, and support needs
Provide excellent customer service to prospective families—by phone, email, and in person
Offer pre‑ and post‑adoption support to prevent disruption and promote permanency
Promote Crossnore’s adoption program across the region
Network with DSS and other agencies to present families for matching opportunities
Coordinate presentations, visits, placement activities, and post‑placement support
Maintain compliant and up‑to‑date documentation for all adoptive and pre‑adoptive families
Assist with reports, statistics, policies, procedures, and workflow improvements
Monitor adoption‑related expenses and revenue
Attend statewide and regional adoption‑focused meetings
Case Management
Provide thorough case management ensuring children's needs are met
Develop person‑centered plans, crisis plans, and service plans
Lead monthly Child & Family Team meetings
Attend staffings and clinical meetings to coordinate treatment
Supervise individualized therapeutic interventions
Provide monthly client contacts as required
Advocate for children by coordinating services and treatment planning
Documentation & Compliance
Maintain accurate, timely documentation according to state standards
Document supervisory meetings, corrective actions, family visits, training, and evaluations
Ensure licensing and personnel file compliance
Submit all required authorizations and paperwork on time
Maintain electronic records in EHR and Binti
Build strong working relationships with DSS, providers, and community partners
Communicate effectively, respond well to supervision, and work independently
Attend required meetings, assessments, and appointments
Serve on committees and community workgroups
Support public relations and outreach efforts
Perform other agency‑aligned duties as assigned
May involve engagement with clients and/or family members in crisis or exhibiting challenging behaviors requiring calm, trauma‑informed responses.
Note: This job ad is a summary of the position and its requirements. For a full list of responsibilities and qualifications, please refer to the detailed job description which can be sent to you upon request.
#J-18808-Ljbffr