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CVS Health

Shift Supervisor Trainee

CVS Health, Rochester, New York, United States

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Shift Supervisor Trainee

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CVS Health .

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

Position Summary

The Shift Supervisor Trainee role is an entry‑level, short‑term program that prepares an employee to perform a higher‑level supervisory role such as Operations Supervisor or Shift Supervisor. Trainees complete basic operations and management skills training and learn about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture. Upon successful completion, trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions.

Essential Functions

Deductive reasoning ability, analytical skills and computer skills.

Advanced communication skills.

Ability to work a flexible schedule, including early morning, overnight and weekend shifts, and to work overtime as needed.

Work effectively with store management and store crews.

Supervise the store’s crew by assigning, directing and following up on all activities.

Effectively communicate information to and from store management and crews.

Assist customers with their questions, problems and complaints.

Promote CVS customer service culture (greet, offer help, and thank).

Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.

Maintain customer/patient confidentiality.

Required Qualifications

High school diploma or equivalent (preferred).

Preferred Qualifications

Experience in retail.

Education

High School Diploma or Equivalent (Preferred). Not required.

Location

Rochester, NY

Anticipated Weekly Hours

20 hours.

Time Type

Part time.

Pay Range

$18.00 - $27.00 per hour. Base hourly rate or full‑time salary varies by experience, education, geography and other factors.

Benefits

CVS offers a comprehensive and competitive mix of pay and benefits, including an affordable medical plan, 401(k) with matching contributions, employee stock purchase plan, no‑cost wellness programs, counseling, financial coaching, paid time off, flexible schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and other benefits based on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits.

Application Window

This position will close on 03/28/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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