Administrative Assistant - MATCH Job at HealthCare Access Maryland in Baltimore

Administrative Assistant - MATCH

HealthCare Access Maryland pay range: $19.00/hr - $19.00/hr

Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

About HealthCare Access Maryland (HCAM)

HealthCare Access Maryland (HCAM) is a nonprofit organization dedicated to making Maryland healthier by connecting residents to health insurance coverage and providing comprehensive care coordination. Each year, HCAM assists over 80,000 individuals across the state, offering personalized guidance, health education, and advocacy to ensure every Marylander has an equal opportunity to achieve optimal health. healthcareaccessmaryland.org

Job Summary

The Administrative Assistant serves as part of the Operations team in the MATCH Program. The MATCH Program works in conjunction with the Baltimore City Department of Social Services to ensure all children in foster care receive health services and ensure children’s health needs are met.

Duties and Responsibilities

Administration

• Provide support to the MATCH clinical team by requesting supporting documentation, screening incoming calls and entering notes in the MATCH Program’s database.
• Perform clerical duties for the MATCH management staff.
• Call provider offices to confirm appointments and request medical documentation.
• Archive paper records and save them into program databases.
• Retrieve medical records as necessary.
• Daily review MATCH mailbox and address all email inquiries.
• Schedule meetings and record minutes.
• Answer the MATCH phone line daily.
• Assist with troubleshooting IT related issues.

Operations

• Conduct safety checks twice a day when in office.
• Take attendance of all staff.
• Carry out inventory of all office and facilities supplies.
• Contact landlord for facility needs.
• Reorder supplies as necessary.
• Greet all visitors to the program.

Data Entry

• Maintain and update MATCH and funder program databases.
• Provide weekly, monthly and quarterly reports for MATCH program.
• Reconcile data for BCDSS and HCAM internal and external reports.
• Utilize multiple databases to update the demographics of children in foster care and upload documentation containing personal identifiable information (PII).

Human Resources

• Submit timesheets timely and accurately.
• Complete daily Task Log.
• Complete all required HCAM and funder trainings.

Additional duties and responsibilities

• Additional duties as assigned.

Qualifications

• High School Diploma or GED.
• 2 years of experience working in an administrative support capacity with a multidisciplinary team.

Knowledge, Skills & Abilities

• Strong computer literacy skills, specifically with MS Word, Excel, Outlook and SharePoint (365) and Google Suite (Drive, Sheets, Docs).
• Organizational skills with the ability to meet a demanding workload.
• Detail oriented to complete requirements of files and contract compliance.
• Sensitivity to cultural and socioeconomic characteristics of the population served.
• Excellent oral and written interpersonal and communication skills.
• Problem solving skills.
• Proven ability to work efficiently and meet deadlines.

Compensation and Benefits

In compliance with Maryland's wage transparency requirements, the compensation for this role has been included in the posting. Additionally, the benefits package includes:

• Vacation, sick, personal, and mental health leave.
• 401(k) retirement plan with employer match.
• Medical, dental, life, short-term and long-term disability insurance.
• Company-paid life insurance and voluntary life insurance options.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Voluntary emergency savings fund with employer match.

EEO Statement

HealthCare Access Maryland provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification. Equal employment opportunity includes, but is not limited to, hiring, training, promotion, demotion, transfer, leaves of absence, and termination. HealthCare Access Maryland takes allegations of discrimination, harassment, and retaliation seriously and will promptly investigate when such behavior is reported.

Safety & Health Responsibilities

HCAM is committed to providing and maintaining a safe, secure and healthy work environment for all employees, clients served, volunteers and visitors. All employees are required to:

• Adhere to all local, state and federal safety and environmental codes, ordinances, standards and laws.
• Adhere to all HCAM and local safety plans, policies, practices and standards.
• Be aware of and follow all safety rules of your work site.
• Report any unsafe conditions or accidents to your supervisor.
• Practice standard precautions at all times.
• Participate in mandatory or available safety training.

Physical Requirements

The physical demands of this role include:

• Regularly talking, hearing and responding to customers and employees.
• Standing, using hands to finger, handle, or feel; reaching with hands and arms; climbing or balancing; and stooping, kneeling, crouching, or crawling.
• Occasionally walking and sitting.
• Regularly lifting and/or moving up to 25 pounds and occasionally up to 50 pounds.
• Vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Administrative

Industries

• Non-profit Organizations